Windows 10: Windows 10 Photo app versus Pictures folder

When I transfer photos from my iPhone 8 to my PC, they show up in the Photos app as well as the Picture folder. Are these two separate storage areas taking up twice as much memory, or are they related?

:)

 

Why do my photos show up in the microsoft app but not in my pictures folder?

Hi Cindy,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in photo app settings.



To assist you better, please provided us the information below:

• When you say that "microsoft app", are you referring to photos app?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to check the source file for photos app and also copy the picture from external device.



Step 1: I recommend you check the source file settings in the photos app settings and check if it helps.

1. Click on Search bar.

2. Then type "Photos" without the quotes in the search bar and click on it.

3. Click on Settings on the bottom left corner of the Photos app.

4. Then check if under Sources, pictures directory is present or not.



Step 2: I suggest you to directly copy and paste the picture from the external device into the computer.

Please get back to us with an update on issue displaying pictures imported in the photos app into picture folder, we will be happy to help.



Thank you.

 

Photo App displaying deleted folder pictures on Windows 10.

Hi Mike,

The above issue might have occur due to the following reasons:

• Photos stored on OneDrive
• Duplicate of the picture file saved on the computer.
• Corrupted/missing app files & folders.

Before we assist further, I would like to ask you a few questions:

• Do you have duplicates of the deleted picture stored on the PC?
• Have you stored the deleted picture folder on OneDrive?

If you have saved a copy of deleted picture folder on the computer, the photos will be displayed if
Linked duplicates option is switched to On status in
Photo app.

Method 1: Follow the steps below to disable
Linked duplicates option from Photo app and check if the issue is resolved.

• Open Photo app and click on Settings or
  gear icon from the left bottom corner of the app window.
• From the right side panel, check if Linked duplicates option is switched to
  On status. If yes, slide the bar to Off and check if the changes are effective.

Method 2: If the issue persists, run
Windows apps troubleshooter to check if the any of the app files are missing or corrupted.

In many cases, the Windows Store will automatically notify you if there’s a problem with an app and try to fix the problem. If you continue experiencing problems with an app, this tool can automatically identify and fix some problems
with apps and the Store.

Write to us with the status of the Photo app displaying deleted pictures on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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