Windows 10: Windows 10 Photos app face recognition problems

Discus and support Windows 10 Photos app face recognition problems in Windows 10 Software and Apps to solve the problem; Hello, I already posted my problem on the official Windows forums in April this year but MS staff are apparently not very keen on solving issues and... Discussion in 'Windows 10 Software and Apps' started by Ank59, Jun 12, 2019.

  1. Ank59 Win User

    Windows 10 Photos app face recognition problems


    Hello,

    I already posted my problem on the official Windows forums in April this year but MS staff are apparently not very keen on solving issues and helping their paying customers. They sent one standard response and did not respond further. Box ticked, next, I guess..

    Hopefully someone on this forum has any suggestions. Since I posted the below, I have done more reinstalls of the Photo app, did a reset of the 'people' app, renamed the photo folder and had the photos app rescan it, and had the computer on for days without even looking at it, but the problem persists..

    Original message:

    I recently switched to Windows 10. Clean install on a formatted disk. Everything is working perfectly but the photos app:

    I pointed the photos app at my photo directory with approximately 20-30K pictures. All of these have been indexed and are visible in the 'collection' tab and the app created all kinds of albums. The face recognition functionality however is problematic as the app only detects 21 faces (interestingly almost the same group each time I tried) while there must be hundreds and it for example detects only 200 and 50 photos respectively from my kids while there should be thousands for each of them.

    I tried all kinds of fixes for other issues people are having with the photos app, including:

    - stop, restore and reset from the settings - apps - photos menu.

    - completely removing the app with the powershell command and reinstalling a fresh copy from the windows app store.

    - deleting the MediaDb.v1.sqlite file from the C:\Users\X\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe folder and restart the app in order to have it rebuild the index / dbase and completely deleting the content of this folder.

    Since the last reinstall my computer has been running non-stop (with energy saving for the hdds switched off in case this would make a difference) for almost three days but the number of faces for a limited amount of persons is the same as after the initial couple of hours and the MediaDb.v1.sqlite file seems to no longer increase in size, so I get the impression that the face recognition process is simply stuck. Initially this happened when it reached appr 20 faces and at that stage the MediaDb.v1.sqlite file is approximately 400MB. My latest two attempt led to only 4 faces with 163, 23, 8 and 2 photos respectively and again a MediaDb.v1.sqlite of almost 400MB.

    Many thanks

    :)
     
    Ank59, Jun 12, 2019
    #1

  2. Windows 10 Photo app has face recognition but I cant give the faces/people names?

    Issue is discussed in another thread already, so I post the link here:

    Face Recognition Thread

    Seems that uninstalling the app via PowerShell an re-installing it solves the problem.
     
    Hansecowboy, Jun 12, 2019
    #2
  3. sunberg Win User
    Turn On or Off Face Detection and Recognition in Windows 10 Photos app


    This feature seems to be bugged on the latest version. Photos with faces are recognized and listed in the "tag list" under search box, but "People" tab is empty. Tested on another device with exactly the same result...

    edit: Well, I figured it out. Gallery must contain at least 3 photos of a person to show up on "People" tab. *Wink
     
    sunberg, Jun 12, 2019
    #3
  4. FelixKr Win User

    Windows 10 Photos app face recognition problems

    Face recognition on Windows 10

    hi,

    I think you are talking about "Face Recognition with Windows Live Photo Gallery", this app photo does not exist on Windows 10.

    for your question, just do not use this photo app gallery
     
    FelixKr, Jun 12, 2019
    #4
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Windows 10 Photos app face recognition problems

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