Windows 10: Windows 10 Photos App - Not deleting photographs

Photos recently started to fail to delete photographs reliably - it behaves as if has deleted a photograph but the file is still there. Have tried Resetting the app but the problem keeps recurring.

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Windows 10 photo app

Hi Ralph & Barbara,

We suggest that you reset Windows Photo app. Follow the steps below:

• Press Windows key + R.
• Type %appdata%\..\Local\Packages\Microsoft.Windows.Photo_8wekyb3d8bbwe\LocalState
• Delete all the contents of the folder.

Give it a try and let us know how it goes.

 

Deleting photos in Windows 10

Hi,

Welcome to Microsoft Community.

- Are you using Photo app or other app?

If you are referring to Photo app, follow the below steps and check.

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[*]1. In the Photos app, go to the folder with the files you want to delete.
[*]2. Do one of the following:

• If you’re looking at your list of photos and videos, swipe down on or right-click the files you want to delete. You can also tap or click
  Select all.
  
• If you open a photo or video, swipe up from the bottom or right-click to see the app commands.
  

3. Tap or click
Delete.

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You can also delete photos using the Camera app, the OneDrive app, or File Explorer.

The above steps are the only way to delete the photos.

If you are referring to a different app or form different location, help us with more information.

Regards,

Guru Kiran

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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