Windows 10: Windows 10 - Photos - app running in background keeps network pictures open and prevents sleep

I've had this problem for a while on my old computer, and I'm running into it on a brand new build, so I've narrowed the problem down to the Photos app.


If the Photos app is allowed to run in the background, it will often get stuck scanning my photos on my network share drive, and leave the files "open", which will prevent sleep. If I open up powershell and do powercfg /requests, it shows photos in a particular folder fairly frequently. This folder is very old and hasn't been updated in a while, so I don't know why it really likes this folder, but it often gets stuck on these pictures.


I tried renaming and moving some of the photos it got stuck on last time, and it just got stuck on a different photo within that folder, so I'm still not sure what the problem is. Anyway, when I kill the Photos app using the settings panel or task manager, the reading of files stops and my computer can rest again.


This is incredibly irritating and I don't want to get rid of the Photos app, but I will if this is the only way to make my computer sleep properly.

:)

 

Windows 10: Photos App is not working while opening pictures.

Hi Lowana,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if photo app is corrupt or there is change in photo app settings.

To assist you better, please provided us the information below:

• Have you tried to checked the issue by opening pictures present in the external USB drive?
• Have you made any changes in the photo app prior to the issue?

I recommend you to follow the steps below to run Windows Store apps troubleshooter and also check if you are able to access photos app through search bar.



Step 1: I suggest you to run Windows Store apps troubleshooter from the below Microsoft Help Article and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: I recommend you to check if you are able to access Photos app through search bar.

1. Click on Search bar.

2. Type "Photos" without the quotes in the search bar and click on it.

3. Then check if you are able to open the app.

Please get back to us with an update on issue with opening pictures through photos app, we will be happy to help.



Thank you.

 

Photos app hogging resources in background

Ian, this suggestion was posted on my other thread:

We understand that not all of users are using the Photos app on Windows 10, if not very often. If you don't want this app to be running on background when not in use, there is a way you can turn this
off. Kindly follow the steps provided below:

• In Cortana, type Privacy Settings
  and press Enter.
• Look for Background apps.
• Look for Photos in the list.
• Flip the switch to Off.
• Restart your computer.

After you restart your computer, you can check if the Photos app is still running in background. You can use these steps to turn off any running background applications as it is not limited to Photos
app alone. In this way, you can conserve a lot of power and process allowance.

I just followed these instructions, and now have to wait to see if it works. I'm hoping it solves your problem, too!

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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