Windows 10: Windows 10 Photos App - Unable to add a specific folder (II)

When I go to the Photos app settings to add manually a folder and I click on the Add a Folder button, nothing happens.

I have tried resetting the app using the App advanced option in settings with the same results.

How do I manually add a folder that the app does not find? Is there a config file I can manually edit?


I have found similar querry of another user from a year ago. It means the problem has been remaing for a year...


Using Windows 10 Pro version 1809 - 17763.437

Photos App version 2019.19021.18010.0


Thanks.

:)

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Windows 10 Photos App Not Displaying all Photos and Folders

I've been trying to research this issue and have tried a number of fixes. Here is the situation:

• I am using a network drive for my photos
• "Collection" will not show all of my photos - many are missing.
• If I go to "Folders" view:
  • Some will show only a subset of the photos.
  • Others will not show any photos at all.
  • Several folders don't show up at all (yet if I search for them in the search bar, they do)
• If in Windows Explorer I click on any of the missing photos or folders, they all open with no issues with the photos App

I have tried a number of fixes:

• I have used the windows app troubleshooter
• I reset the photos app
• I have added and removed the folders in the photos app settings
• I uninstalled and re-installed the photos app
• I "refreshed" folders within the app
• I changed permissions for the photos folder
  • Added SYSTEM to all sub-folders and files

In all I have spent hours trying to get this to work - and its not. I really want to use the photos app to manage my extensive library of family photos. Any other suggestions to get this to work? Is this a known issue with Windows 10 Photos App?

Thank You!

 

Windows 10 photo app

Hi Ralph & Barbara,

We suggest that you reset Windows Photo app. Follow the steps below:

• Press Windows key + R.
• Type %appdata%\..\Local\Packages\Microsoft.Windows.Photo_8wekyb3d8bbwe\LocalState
• Delete all the contents of the folder.

Give it a try and let us know how it goes.