Windows 10: windows 10 photos app

Discus and support windows 10 photos app in Windows 10 Software and Apps to solve the problem; in the win 10 photos app, when i right click on a photo and then click 'file info' the enitre photos app closes. Any ideas ast to why. I did a full... Discussion in 'Windows 10 Software and Apps' started by mxyz, Jun 4, 2019.

  1. mxyz Win User

    windows 10 photos app


    in the win 10 photos app, when i right click on a photo and then click 'file info' the enitre photos app closes. Any ideas ast to why. I did a full virus scan and reset the photos app.

    :)
     
    mxyz, Jun 4, 2019
    #1

  2. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Jun 4, 2019
    #2
  3. Windows 10 photo app

    Hi Ralph & Barbara,

    We suggest that you reset Windows Photo app. Follow the steps below:

    • Press Windows key + R.
    • Type %appdata%\..\Local\Packages\Microsoft.Windows.Photo_8wekyb3d8bbwe\LocalState
    • Delete all the contents of the folder.
    Give it a try and let us know how it goes.
     
    Regile Reb, Jun 4, 2019
    #3
  4. windows 10 photos app

    Windows 10 Photos App

    Hi,

    Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will assist you in solving the issue.

    I suggest you to follow the methods provided below and check if it helps.

    Method 1:
    Follow the below steps to update apps from store.

    • Open Windows store.
    • Click on the sign in icon next to the search option.
    • Select the option download & update.
    • Click on the check for the updates.

    Method 2:
    I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.
      • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

    After performing the above steps, install the Photo app from the Windows store.

    Reference: Refer to the following Microsoft article on
    Photos app for Windows help.

    Note: The steps for Windows 8.1 applies to Windows 10.

    Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Jun 4, 2019
    #4
Thema:

windows 10 photos app

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