Windows 10: Windows 10 - PIN unavailable + Keyboard typing wrong characters

Discus and support Windows 10 - PIN unavailable + Keyboard typing wrong characters in Windows Hello & Lockscreen to solve the problem; I have 2 Lenovo laptops for my children and recently both have started acting up (the laptops). They normally log in via PIN but this is currently... Discussion in 'Windows Hello & Lockscreen' started by DGthaBadKid, Dec 14, 2018.

  1. DGTHABADKID
    DGthaBadKid Win User

    Windows 10 - PIN unavailable + Keyboard typing wrong characters


    I have 2 Lenovo laptops for my children and recently both have started acting up (the laptops).


    They normally log in via PIN but this is currently 'unavailable'. When I tried to log-in with passwords instead, it keeps coming up with 'incorrect password' on both machines.


    I took the next logical step and followed the reset password link, where I noticed that as I typed in my email address the letters coming up on the screen were totally wrong, the a became p, v became 5 for example. So I guess the password WAS correct it was the laptop that was mangling what I was typing.


    Does anyone know what's happening here and how to fix it?


    Thanks.

    :)
     
    DGthaBadKid, Dec 14, 2018
    #1
  2. MICHELLE VIL
    Michelle Vil Win User

    Keyboard types wrong characters

    Hello Hannah,

    If you're having issues with your laptop's keyboard, we highly suggest performing the troubleshooting steps in this article:

    Mouse, touchpad, and keyboard problems in Windows    . If the issue persists, you may also try the suggestions posted by Deepak Kodi in this
    thread. Quite a few people found his suggestions helpful.

    Let us know if that worked out for you.
     
    Michelle Vil, Dec 14, 2018
    #2
  3. PIERRECHARETTEKURL
    PierreCharetteKurl Win User
    Windows 10: Keyboard typing wrong characters

    Keyboard typing wrong

    i tried the above suggestion

    did Not work

    backspace. Typing. 8

    delete. Typing +
     
    PierreCharetteKurl, Dec 14, 2018
    #3
  4. MALIK YASIRNAWAZ
    MALIK YASIRNAWAZ Win User

    Windows 10 - PIN unavailable + Keyboard typing wrong characters

    MALIK YASIRNAWAZ, Dec 14, 2018
    #4
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Windows 10 - PIN unavailable + Keyboard typing wrong characters

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