Windows 10: Windows 10 possible virus?

Discus and support Windows 10 possible virus? in Windows 10 Support to solve the problem; Hello about 30 minutes ago I downloaded some software for my wacom tablet but I think it was a virus because it randomly started downloading a bunch of... Discussion in 'Windows 10 Support' started by Jimbobbeh, May 27, 2016.

  1. Jimbobbeh Win User

    Windows 10 possible virus?


    Hello about 30 minutes ago I downloaded some software for my wacom tablet but I think it was a virus because it randomly started downloading a bunch of programs like teamviewer, supremo and weather stuff. i think it was part of something called the mobilepcstarterkit and now my computer is in a very weird state. it has a black screen with the cursor forever loading (spinning) its telling me to activate windows 10 so there is no HUD or GUI taskbar or anything

    plz help i can access internet and files and use things normally but there is no taskbar or windows interface. i can also use cmd. it looks like this, this is a screenshot i took.


    Windows 10 possible virus? [​IMG]


    :)
     
    Jimbobbeh, May 27, 2016
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, May 27, 2016
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, May 27, 2016
    #3
  4. mrgeek Win User

    Windows 10 possible virus?

    mrgeek, May 27, 2016
    #4
  5. Jimbobbeh Win User
    yes i am running malwarebytes right now..hopefully it will fix

    another thing i forgot to mention is that when i alt tab around it shows something called form1 that i also found out was some kidn of virus? could that be the problem?
     
    Jimbobbeh, May 27, 2016
    #5
  6. linw Win User
    Run Malwarebytes till it finds nothing then download and run ADWCleaner from Bleepingcomputer. It often finds stuff missed by MBAM.
     
  7. Bastet Win User
    Run Malwarebytes, Adwcleaner & Eset online scanner to see if they find anything. With malwarebytes make sure you go into settings & choose to scan for rootkits.
     
    Bastet, Apr 4, 2018
    #7
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Windows 10 possible virus?

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