Windows 10: windows 10 power and sleep not responding

windows 10 will not allow selection of fast start up option

:)

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.

 

missing sleep menu in power

Hi,

Missing Sleep option in Power menu is usually caused by outdated or corrupted device drivers. For us to better assist you, we would like to ask the following:

• Have you made any recent changes on your computer prior to the issue?
• When you check the Power options in Control Panel, did you mean that the Sleep option is not displaying in the Shutdown settings?

If you haven't check the Shutdown settings in Control Panel, we suggest to do so and make sure that the Sleep option is enabled. To check the Shutdown settings, follow these steps:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Click System and Security and select Power Options.
• Click Choose what the power buttons do in the left pane of the window.
• Under Shutdown settings, put a tick in the Sleep
  box and click Save changes.

If the Sleep option is already enabled and it still doesn't appear in the Power menu, we recommend that you keep the device drivers up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

Update us with the outcome so we can provide further assistance.

 

Getting out of sleep

Hi,

For us to further isolate the issue you are experiencing, kindly respond to the following questions:

• Does your device automatically returns to sleep after a short period of time?
• Have you made any significant changes prior to the issue?

We suggest that you check if the Allow wake timers setting is enabled. To check if it is enabled, follow the steps below:

• Click the Start button, then type power options.
• Click Power Options from the results.
• On the Power Options windows, click Change when the computer sleeps.
• Click Change advanced power settings.
• Expand the Sleep category.
• Expand Allow wake timers.
• Change the desired setting.

We look forward for an update from you.

Regards.