Windows 10: Windows 10 printer issues

Hi,


Just bought a windows 10 laptop and was trying to connect an older canon MG2100 printer/scanner to it. When i go into my printers and devices from the control panel its coming up in unspecified and telling me to troubleshoot. I do that and im getting a pnp error. Any tips? Thanks

:)

 

Windows prints with lines, printer issues with Windows 10.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Printer troubleshooter
  
  
  

I suggest you to refer the link below and check if it helps

Fix printer problems



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 GPO Printer Add issues

A total shot in the dark since this is a very specific issue to our environment, but here it goes...

A little background on this issue, my school district is moving to windows 10. We partially deployed Windows 10 LTSB to some of the labs in the district. We are seeing sporadic issues with our Group Policies deploying printers. We have below 50% success rate with printers actually installing on the Windows 10 client machines.

Thinking it was an issue with LTSB, we downloaded and installed Windows 10 Education version 1709 on a test VM and joined it to the domain. I then applied GPO’s from 4 different servers. 3 Physical Server 2012 R2 servers and the original problem Server 2012 R2 VM Server.

What I found was the same inconsistency after rebooting the Win 10 Edu Test VM. I am getting the same Event 513. See below:





I am 100% sure the naming is right because I can manually add the same printer using the \\SERVER\FerLib path. All printers that fail to add have the Event 513. I am also going to post this on other forums.

We are only seeing this on student accounts which are domain guest accounts, meaning their profiles are non-permanent. We do not have the option to turn them into regular users per district policy. If you need more info that I omitted please let me know. We are getting desperate.

Thanks!

 

Windows 10 causing printer issues

Hi Coreym,

Thank you for posting the query on Microsoft Community.

• Which printer are you using?
• What is the error message you receive when you try to print?

I suggest you to try the steps below and check if it helps.

Fix printer problems: Fix printer problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.