Windows 10: Windows 10 printer no longer prints

Discus and support Windows 10 printer no longer prints in Windows 10 Support to solve the problem; Hello everyone. 1st time for me here looking for help (or consoling) regarding my printer. It is an HP Photosmart D5360 and is connected via USB to my... Discussion in 'Windows 10 Support' started by BluesMatt, Nov 5, 2020.

  1. BluesMatt Win User

    Windows 10 printer no longer prints


    Hello everyone. 1st time for me here looking for help (or consoling) regarding my printer. It is an HP Photosmart D5360 and is connected via USB to my Toshiba laptop. It has stopped working (it does not print). I have spent many hours trying to determine the problem. The best I have been able to discover is that many users lost the use of their printer as a result of a Windows update back in July 2020. I have tried to determine if affected by the offending update by trying to match the KB numbers provided in the many articles I have read; and none of the numbers match.

    I have tried deleting the printer and reinstalling which is an issue since the printer I want to install (D5360) is not in the update list. I tried downloading the driver from HP (and got all of this other software I did not want).

    I have read that Microsoft is aware of this issue and will release a patch. I'm running 1903. I've also read about the "enablement package" that is supposed to be coming to Windows update soon (I don't know when "soon" is).

    I am feeling really very frustrated and annoyed that I need to become a PC/OS repair technician just to print a document.

    So what is everybody's experience? Have you had this problem? Were you able to get it fixed? Should I buy a new printer and try that? Rant complete (for now)....thanks for listening.

    :)
     
    BluesMatt, Nov 5, 2020
    #1
  2. Jan123 Win User

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Nov 5, 2020
    #2
  3. Print to PDF missing in Printer List

    Hi William,

    We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

    • Click on the Start menu and type in Windows Features.
    • Choose Turn Windows features on or off.
    • On the next window, find Microsoft Print to PDF and disable it. Click
      OK to save changes.
    • Restart your PC.
    • Repeat the same steps to re-enable Microsoft Print to PDF.
    If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
    Advanced:

    Fix printer problems

    Regards.
     
    Rolando Vil, Nov 5, 2020
    #3
  4. Windows 10 printer no longer prints

    HP6520 printer unable to print on Windows 10

    Hi Ray,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you facing issues with printing do let us know the following:

    • What exactly happens when you try to print the content?
    • Is this printer works fine when connected to different computer?
    • How have you connected the printer to your device?

    This issue might have occurred due to corrupted or outdated printer drivers after upgrading to Windows 10.

    I suggest you to try the below and check.

    Step 1: Run printer troubleshooter from the below link:

    Fix printer problems

    Step 2: I suggest you to remove and update the drivers for the printer and check if it helps.

    To remove printer driver from Device manager:

    • Press Windows + R keys from the keyboard to open
      Run command.
    • Type devmgmt.msc in
      Run
      window to open Device Manager window.
    • Under Print queues, right click on the printer and
      uninstall.

    To install the printer driver refer to: HP Photosmart 6520 e-All-in-One Printer

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Nov 5, 2020
    #4
Thema:

Windows 10 printer no longer prints

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