Windows 10: Windows 10 Pro 1909 - No internet access after a while when connecting to VPN

Discus and support Windows 10 Pro 1909 - No internet access after a while when connecting to VPN in Windows 10 Network and Sharing to solve the problem; Hi, I am having trouble after one of the last automatic windows updates. Before the update, I used to connect to my local wifi network and then... Discussion in 'Windows 10 Network and Sharing' started by Ricardo_1983, Apr 8, 2020.

  1. RICARDO_1983
    Ricardo_1983 Win User

    Windows 10 Pro 1909 - No internet access after a while when connecting to VPN


    Hi,


    I am having trouble after one of the last automatic windows updates.


    Before the update, I used to connect to my local wifi network and then connect to a vpn using the windows included vpn client and use this connection for long hours without any issues.


    Now, after one of the many windows automatic updates, connected to the same local wifi network and using the exact same vpn connection that always worked fine, every 10 or 15 minutes I get a message from the windows network managers that says:


    "[My Local Wifi network name] no internet access".


    In that situation I can not reach tryin to ping nor my local gateway, nor any computer on the remote vpn, nor my dns 8.8.8.8.


    The only way I am able to restore this situation is if I manually disconnect from my local wifi network, reconnect to it and the reconenct to the vpn. I have to do this every 10 or 15 minutes, it is vey annoying.



    Here are some details about my system output by systeminfo.exe :


    Nombre de host: DESKTOP-O4839UR

    Nombre del sistema operativo: Microsoft Windows 10 Pro

    Versi¢n del sistema operativo: 10.0.18363 N/D Compilaci¢n 18363

    Fabricante del sistema operativo: Microsoft Corporation

    Configuraci¢n del sistema operativo: Estaci¢n de trabajo independiente

    Tipo de compilaci¢n del sistema operativo: Multiprocessor Free

    Propiedad de:

    Organizaci¢n registrada:

    Id. del producto:

    Fecha de instalaci¢n original: 16/3/2020, 12:08:04

    Tiempo de arranque del sistema: 2/4/2020, 15:01:35

    Fabricante del sistema: Dell Inc.

    Modelo el sistema: Latitude 3500

    Tipo de sistema: x64-based PC

    Procesadores: 1 Procesadores instalados.

    [01]: Intel64 Family 6 Model 142 Stepping 12 GenuineIntel ~1600 Mhz

    Versi¢n del BIOS: Dell Inc. 1.7.1, 11/9/2019

    Directorio de Windows: C:\Windows

    Directorio de sistema: C:\Windows\system32

    Dispositivo de arranque: \Device\HarddiskVolume1

    Configuraci¢n regional del sistema: 580a

    Idioma de entrada: es-mx;Espa¤ol M‚xico

    Zona horaria: UTC-03:00 Ciudad de Buenos Aires

    Cantidad total de memoria f¡sica: 8,069 MB

    Memoria f¡sica disponible: 428 MB

    Memoria virtual: tama¤o m ximo: 10,868 MB

    Memoria virtual: disponible: 2,786 MB

    Memoria virtual: en uso: 8,082 MB

    Ubicaci¢nes de archivo de paginaci¢n: C:\pagefile.sys

    Dominio: WORKGROUP

    Servidor de inicio de sesi¢n: \\DESKTOP-O4839UR

    Revisi¢nes: 8 revisi¢nes instaladas.

    [01]: KB4537572

    [02]: KB4513661

    [03]: KB4516115

    [04]: KB4517245

    [05]: KB4528759

    [06]: KB4537759

    [07]: KB4541338

    [08]: KB4554364

    Tarjetas de red: 5 Tarjetas de interfaz de red instaladas.

    [01]: Realtek PCIe GbE Family Controller

    Nombre de conexi¢n: Ethernet

    Estado: Medios desconectados

    [02]: IntelR Wireless-AC 9560

    Nombre de conexi¢n: Wi-Fi

    DHCP habilitado: S¡

    Servidor DHCP: 192.168.0.1

    Direcciones IP

    [01]: 192.168.0.10

    [02]: fe80::8435:37e5:60b7:e5b0

    [03]: Bluetooth Device Personal Area Network

    Nombre de conexi¢n: Conexi¢n de red Bluetooth

    Estado: Medios desconectados

    [04]: VMware Virtual Ethernet Adapter for VMnet1

    Nombre de conexi¢n: VMware Network Adapter VMnet1

    DHCP habilitado: S¡

    Servidor DHCP: 192.168.88.254

    Direcciones IP

    [01]: 192.168.88.1

    [02]: fe80::f915:d8ee:8ee3:9fab

    [05]: VMware Virtual Ethernet Adapter for VMnet8

    Nombre de conexi¢n: VMware Network Adapter VMnet8

    DHCP habilitado: S¡

    Servidor DHCP: 192.168.31.254

    Direcciones IP

    [01]: 192.168.31.1

    [02]: fe80::d005:b898:8485:676c

    Requisitos Hyper-V: Extensiones de modo de monitor de VM: S¡

    Se habilit¢ la virtualizaci¢n en el firmware: S¡

    Traducci¢n de direcciones de segundo nivel: S¡

    La prevenci¢n de ejecuci¢n de datos est disponible: S¡




    Could you please help me on finding out what was the thing that one of those windows automatic updates broke down on my system?


    Best Regards,

    Ricardo.

    :)
     
    Ricardo_1983, Apr 8, 2020
    #1
  2. AJ99000
    aj99000 Win User

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Apr 8, 2020
    #2
  3. BRANDONWH64
    brandonwh64 Win User
    How to set up a VPN in Windows 7 HELP!!

    Following are the steps for configuring Incoming VPN Connection in Windows 7

    First go to Control Panel and open Network and Sharing Center.
    Click on Change adapter settings.
    Press Alt+F and select New Incoming connection
    Put a check on who you’d like to give access to this computer or you can configure a new account by clicking on Add someone,after that click on Next.
    Put a check mark on Through the Internet. Click on Next.
    Select the protocols you want to enable for this connection. Click on Allow access.
    Make a note of the Computer name as this will be used by the client to connect to this computer and after that Click on Close.

    Following are the steps for configuring Outgoing VPN Connection in Windows 7

    First go to Control Panel and open Network and Sharing Center.
    Click on Set up a new connection or network.
    Select Connect to a workplace then click on Next.
    Select Use my internet connection (VPN).
    Type the IP address or computer name where you wish to connect and your connection name under the Destination name field.
    Enter a User name and password that has been granted access to the host computer.
    For getting connected through created VPN connection, you can either right-click on the Network icon in the system tray and select Network and Sharing Center or go to Control Panel and open Network and Sharing Center, and click on Connect to a network.
    Now connect VPN Connection windows will appears.
     
    brandonwh64, Apr 8, 2020
    #3
  4. SUB
    SuB Win User

    Windows 10 Pro 1909 - No internet access after a while when connecting to VPN

    Is it possible to share internet connection via remote desktop?

    RDP is not capable of Internet sharing, so you can't share Internet using RDP with standard applications. There are many way to share Internet from a Windows box to another one. I suggest you to use VPN. You should do following steps:

    1. Run VPN Server on your server with unlimited internet access
    2. Connect to VPN server from your limited computer
     
    SuB, Apr 8, 2020
    #4
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Windows 10 Pro 1909 - No internet access after a while when connecting to VPN

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