Windows 10: Windows 10 pro 64 bits freeze randomly

Hi there, first of all I want to apologize, my english isnt very good.
About 2 months ago my pc is been freezing randomly, it happens when I am playing or watching a video, some days happen, some days dont. Until now it has never happend in other moment. I cant move the mouse, the keyboard does not respond and I have to force the restart.
These are my components:
cpu athlon 3000g
mother board ga a320m s2h bios version f51
16 gb ram corsair DDR4
250 gb SSD Kingston
And I use Windows 10 pro 64 bits.

Any advice?

:)

 

windows 10 pro 64 bit freezes randomly

Dear Zigzag3143,

I have installed almost same programs on both the computers (32 bit laptop and 64 bit desktop). The programs show no conflict (freezing) with windows 7 professional (64 bit) on the same desktop but, windows 10 pro freezes randomly with the same programs.

Interestingly, checking system before installing the upgrade to Windows 10 pro approves the system for installing the upgrade. So, there seems to be no problem with the desktop hardware for windows 10 pro.

 

windows 10 pro 64 bit freezes randomly

I have upgraded from windows 7 professional (64 bit) to windows 10 pro 64 bits through windows update. after the installation completed and I started working on windows 10 pro, it started freezing at at any unpredicted moment of time and with every such
freeze it requires a restart (mouse and keyboard stop working). This never happened with my previous windows (windows 7 professional 64 bit).

My system has:

Processor: 2nd Gen Intel Core I 7 (Sandy bridge), speed 3.4 GHz

RAM: 16 GB DDR3, 1333 MHz

Hard disk: 2TB, 7200 RPM

I had to switch back to windows 7 professional twice after full installation of windows 10 pro. Kindly give me a solution to my problem as early as possible.

 

windows 10 pro 64 bit freezes randomly

I am having the same problem.