Windows 10: Windows 10 Pro, After waking up from sleep mode sometimes my NIC card is unable to connect...

Hi all


I have been having this annoying problem for quite a few years but always neglected to create a support/community post figuring I could use other articles would solve the issue. I have gone through a few steps already which I would think would solve my issue however, I think my issue may not be my NIC card itself but more so it's resolving of my DNS maybe?


After waking up from sleep in a very random way, sometimes this happens every time for weeks or months on end and other times I can go weeks or months without the issue happening when waking up my NIC card is stuck on resolving internet connection, and soon after without doing anything my PC freezes completely while resolving the connection and I have let my pc sit for 20 minutes but still not able to have it come back and this is an Ethernet connection.


What I noticed before it freezes


1. the PC still sees my NIC card

2. It is stuck on identifying a network

3. I still get a DHCP address from my ISP modem

4. I still am able to resolve my ISP modem's default gateway

5. When I try to browse to a Site I get a DNS error, this leads me to think I am not able to get DNS or resolve DNS from my ISP router, however, I am not sure how this would lead to my PC freezing.


I have just recently updated my Realtek onboard driver





I have also tried the power management options for Windows 10




After trying both of these options I was not able to solve the issue, and the fact that after the issue happens and my NIC is still active and trying to resolve the network leads me to think the issue may not be the NIC itself, at the moment this is all I have but if it should happen again before it freezes I will try to check some more on the ISP modem, maybe I am unable to get DNS or maybe the ISP is unable to give me a public IP. I don't think any of this would cause my PC to freeze but I will update if I get any more information if anyone experienced this before let me know a few years is more then enough for this issue to be going on.

:)

 

NIC not connecting for more than minute after sleep mode.


Hello guys,

I have configured my computer to wake up remotely from outside my network.





the thing is that, when I wake up my pc, it takes more than one minute the NIC to connect to the network.





is there a way to fix this, by telling the card to stay always on in sleep mode ?

 

Waking up from sleep mode

Hi Phil,

If you are unable to get out of Sleep mode, it could mean that the BIOS installed reduces the power to which your input device is connected, i.e. mouse or keyboard. For us to properly assist you in getting out of Sleep mode, kindly respond to the questions
below:

• Can you explain further what you are experiencing? Were you able to get to the lock screen after waking from Sleep mode?
• Are you using a laptop or a desktop computer?
• When did the issue start to occur? Did it happen after installing an update, an app, or a driver?
• What troubleshooting steps have you done so far? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.

 

Windows 10 Unable to wake up from sleep mode.

I have a Laptop (Lenovo G40-70), OS was Windows 8.1 and then I upgrade it on Windows 10 and now I cannot wake up my computer from sleep mode.

I read on internet I just need to update my Intel graphic card adapter. Then it fixed the problem it able to wake up after setting in sleep mode. Intel graphics adapter is now visible in system tray means it’s running.

But once I shutdown or restart the computer, the Intel graphic adapter is unable to load or run. I check in system tray and services. The occurred. Which is unable to awake after setting in sleep mode.

Hoping on positive response.

Darling