Windows 10: Windows 10 Pro deactivated and reverted to Home license

Discus and support Windows 10 Pro deactivated and reverted to Home license in Windows 10 Installation and Upgrade to solve the problem; I have been using Windows 10 Pro since release, upgraded from a Windows 8.1 Pro retail license (I believe I still have the original packaging... Discussion in 'Windows 10 Installation and Upgrade' started by Xjph, Nov 8, 2018.

  1. Xjph Win User

    Windows 10 Pro deactivated and reverted to Home license


    I have been using Windows 10 Pro since release, upgraded from a Windows 8.1 Pro retail license (I believe I still have the original packaging somewhere).


    Today an "Activate Windows" notice popped up on my screen, and the activation troubleshooter informs me that I have a Windows 10 Home license and that I need to either reinstall Windows or purchase an upgrade. Of course I don't want to do either of these things.


    There is also no option in the activation settings window to change product key, so re-entering my original key appears not to be an option.

    :)
     
    Xjph, Nov 8, 2018
    #1
  2. Xylee Del Win User

    Windows 10 Pro's license completely glitched out after changing motherboard and CPU

    We appreciate your reply. For us to know more about the issue, kindly answer the following questions:

    • Did you manage to deactivate Windows 10 Pro first before replacing your motherboard?
    • Do you still have the written copy of your product key?
    • Are you using the same hard disk where your Windows 10 Pro product key has been activated? If not, where is this hard disk?
    • Did you replace your hard disk along with your motherboard and CPU?
    • What is the edition of Windows activated on your computer? To know, press Windows + S. Type About, and click it.

    Meanwhile, we recommend that you deactivate and uninstall your Windows 10 Pro license from your old motherboard and reinstall it back on your machine using the steps below:

    Step 1: Check your your Windows 10 Pro product key using Windows Powershell or Command prompt. Follow the steps below and note down your product key:

    • Press Windows key + X.
    • Click Command Prompt (admin).
    • Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
      and press Enter:
    • The product key will be revealed, copy the product key.

    Step 2: Deactivate and uninstall the Windows 10 Pro Product Key from the old motherboard since it has your license. Follow the steps below:

    • To know the Activation ID of your Windows installation. Open a command prompt using the Windows search box and type in
      slmgr.vbs /dlv and press Enter. This will display the detailed license information for the installed operating system.
    • A window will open up and will give you details about your Windows licensing and activation status. Look for
      Activation ID and note it down.
    • On the same command prompt window, type in slmgr /upk <your Activation ID> and press
      Enter. This uninstalls the product key of the current Windows edition. After a restart, the system will be in an Unlicensed state unless a new product key is installed.

    Step 3: Activate your Windows 10 Pro to your machine after uninstalling it due to a hardware change, follow the steps below:

    • Open a command prompt using the Windows search box and type in
      slmgr /ipk <Windows Product Key> and press Enter.
    • If the key is valid and applicable, the key is installed. If a key is already installed, it is silently replaced. If the key is invalid, an error is returned.
    • Open your Control Panel you will see Windows is activated message.

    Let us know if you need further assistance.
     
    Xylee Del, Nov 8, 2018
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Nov 8, 2018
    #3
  4. DSwirsky Win User

    Windows 10 Pro deactivated and reverted to Home license

    Deactivate Windows 10 Pro on HDD, use key to upgrade new PC license from Windows 10 Home

    I bought a new PC with a Windows 10 Home OEM license. My old PC died, but it had a transferrable Windows 10 Pro license whose product key I had printed out before it died. Both Windows copies are linked to my Microsoft account.

    I would like to upgrade my new PC to Windows 10 Pro using the product key from my other PC, but since my other PC is dead, I can't do a proper deactivation on it. When I go to "Change Product Key" on my new PC and enter my old PC's product key, the next
    screen I get asks me to start the upgrade. Does this mean that it will perform the upgrade even though I didn't deactivate the Pro license on my old HDD? Or will it do the upgrade but then tell me that my Windows requires activation? If it's the latter, will
    I be able to revert back to my Home license?

    Thank you.
     
    DSwirsky, Nov 8, 2018
    #4
Thema:

Windows 10 Pro deactivated and reverted to Home license

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