Windows 10: Windows 10 Pro Digital License Activation not working

Hi


Good day, Claude here from UAE.


I have brought a Windows 10 Pro upgrade ($139) from the Windows Store as I was planning to upgrade from Windows 10 Home to Pro on my Dell XPS 13. However to my surprise after clicking upgrade to Windows 10 Pro from store, I got a non-activated Windows 10 Enterprise instead.

I spent a good amount of time with virtual chat and Windows troubleshooting feature without any luck. I read from the community post that a remote session with agent / tech support is the only option (wherein they provide a product key). Additional information below which hopefully can assist:


+I bought the license from the store on the same laptop (no hardware change, i.e., motherboard)

+After purchasing whenever I revisit the store or click on my order confirmation email (I get the errors below"cannot find this version of Windows 10"














Appreciate if you could assist! Thank you.

:)

 

Digital license

Thats how licensing works with Windows 10, the digital license is attached to your Microsoft Account and makes it easy to reactivate Windows 10 in the event you reinstall it.

Learn more:

• Use a Digital
  License to Manage and Activate Windows 10

 

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Windows 10 Pro Digital License

The Windows 10 Pro Pack purchased is registered to your Microsoft Account. You will be able to retrieve the Windows 10 Pro license if you reinstall Windows 10 Home, by running the Activation Troubleshooter.

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