Windows 10: Windows 10 pro digital license continually deactivates

Hello,


I am on Windows 10 Pro

version 20H2

build 19042.870.


Problem background:


The laptop was purchased in China and had Windows 10 home China.

In order to change the language to English I purchased Windows 10 Pro through Microsoft service and installed it with a digital license.

I still have the purchase receipt email from that windows 10 pro purchase.


That was 2.5 years ago.


Last week my Windows 10 Pro notified me that it was deactivated.

I restarted and checked the activation and it worked again saying I have a digital license. About a half hour later the notification popped up again, the activation had been lost while I was working on the computer. This has continued for about a week. I have used steps one and two from this instruction site and they resolve the issue but it has reappeared.


If you do not want to visit the site the steps I followed are below:

Method 1.

1. Go to Start Menu and type cmd.
2. Right click on the result and select ‘Run as an Administrator’.
3. Enter the following command DISM commands which provides any files that are corrupted.
4. 
   DISM.exe /Online /Cleanup-image /Restorehealth
5. Give it some time till it completes.
6. After completion, enter the following command that scans for any corrupted files.
7. 
   Sfc /scannow

Method 2.

1. Go to C:\Windows\System32\SPP\Store\2.0 directory.
2. Rename the tokens.dat file there to ‘tokens.old’.
3. Then, open cmd as an Administrator like mentioned above.
4. In cmd, type in the following commands one after the other:
5. 
   net start sppsvc
6. 
   cscript.exe slmgr.vbs /rilc
7. 1. Restart your device twice once you’ve entered these commands.
   2. When your PC boots up, go to ‘Settings’ and tap into Activation.
   3. There, run the ‘Activation Troubleshooter’

Method two works each time it is run, but the problem continues. My license works, then deactivates as I am on the computer.


What further steps can I take?

Thank you for all assistance,

Patrick

:)

 

Deactivate Digital license

Hello,

good evening. I want to remove/deactivate my win 10 pro license, if I use cmd slmgr process only in the property page says the win is not activated,

but on the activation page says the window is activated with a digital license link to my acc.

On the other hand my note which I am talking about has a pre-installed home license, I upgraded it to pro with the help of Microsoft store and now I would like to remove this pro license completely and put another regular pro license, please help.

 

MSFT acknowledges some Win10 Pro licenses being mistakenly deactivated

Source: Microsoft acknowledges some Windows 10 Pro licenses being mistakenly deactivated - Neowin

More:

• Windows 10 Pro goes Home as Microsoft fires up downgrade server - The Register
• Windows suddenly deactivated - Microsoft Community
• Windows 10 activation bug baffles, angers users | ZDNet

UPDATE: You can now run the Windows Activation troubleshooter to activate again.

*Arrow Use Activation Troubleshooter in Windows 10 | Windows 10 Tutorials

 

MSFT acknowledges some Win10 Pro licenses being mistakenly deactivated

Source: Microsoft acknowledges some Windows 10 Pro licenses being mistakenly deactivated - Neowin

More:

• Windows 10 Pro goes Home as Microsoft fires up downgrade server - The Register
• Windows suddenly deactivated - Microsoft Community
• Windows 10 activation bug baffles, angers users | ZDNet

UPDATE: You can now run the Windows Activation troubleshooter to activate again.

*Arrow Use Activation Troubleshooter in Windows 10 | Windows 10 Tutorials