Windows 10: Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return

Discus and support Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return in Windows 10 Installation and Upgrade to solve the problem; This is on my 4K video editing super workstation that I built in Aug 2015, and have been running Windows 7 Pro on since: I bought a new 250GB SSD... Discussion in 'Windows 10 Installation and Upgrade' started by M A Weiss, Jan 25, 2019.

  1. M A Weiss Win User

    Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return


    This is on my 4K video editing super workstation that I built in Aug 2015, and have been running Windows 7 Pro on since:

    I bought a new 250GB SSD drive, installed it, disconnected all other drives and am trying to install Windows 10 Pro now as a clean installation.

    Prior to this, I contacted Supermicro to verify that this board is compatible with Windows 10 and that was an affirmative from them.

    So today, I got the new drive installed and power up the machine, watching the Supermicro logo and BIOS post messages on my screen in crisp, high resolution. Then the BD-RE drive starts to read the Windows 10 install disc and the monitor goes black. And stays black. The LED on the drive stopped flickering after a minute. But still no display. It has been 18 minutes now and still no display. I suspect Setup is waiting for input, but I can't see the screen to proceed further.

    Just to be sure, I cycled the power and put in my Windows 7 DVD and after a long period of black screen (about a minute), I get the installer window in 640x480 16 colors. So I shut down and power back up and put in the Windows 10 DVD. But this one never loads. I just used this install media to build two other workstations this week, so the media is good. One old Dell T7400 and one new Asus Z390-A both show a Windows logo and a rotating array of dots during Setup loading. But not this dual Xeon.

    Hardware on the trouble PC is:

    Supermicro X10DRi motherboard
    dual Xeon E5-2667 CPUs
    128GB RAM
    MSI GTX1080Ti
    Pri display: HP LP3065
    Sec display: LG 31MU97B
    Boot drive (blank) Crucial 250GB SSD

    I've already wasted half the day on this failed attempt. Is there anything else, perhaps a BIOS setting? that I can try before I shelve this and just reinstall a new Windows 7 setup?

    :)
     
    M A Weiss, Jan 25, 2019
    #1
  2. 95Viper Win User

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Jan 25, 2019
    #2
  3. PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, Jan 25, 2019
    #3
  4. Rose Cal Win User

    Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 25, 2019
    #4
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Windows 10 Pro Installation Starts, Screen Goes Black, Never to Return

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