Windows 10: Windows 10 Pro not detecting Canon EOS 7D mk II Camera

I have a Canon EOS 7D DSLR Camera and the 7D mark 2. The 7D is recognised by Windows 10 **** my PC and Windows 7 Pro on my Laptop. The 7D mark 2 is only recognised on my Windpws 7 Laptop and NOT my Windows 10 PC. Same cables as supplied with each camera, same USB ports. I have set my autoplay to "Ask me every Time" and tried all other options as well. Also in the autoplay list of All Media & Devices, I see the 7D and 2 entries for the 7D mark 2. I have not found a remedy as yet. I am only using the CF card and don't use the WiFi card supplied with the camera. I hear the 4 beeps tune when I connect the camera and the 3 beep tune when I disconnect the cammera, but no other action is noticed.

:)

 

Windows Explorer Thumbnail View and 7D Mark II RAW Files

Canon EOS 7D MK II is not supported and Canon EOS 80d as well!

Apple already released an update with their raw compatibility package "update no 6.20" but microsoft does nothing and that since the 7D MK II is out (nov 2014!!!!!!!!!)

As many other users I would really appreciate an update!

 

Windows Explorer Thumbnail View and 7D Mark II RAW Files

Dont hold your breath Paul!!

 

Windows 10- Can't run Canon EOS Utility 3

Hi there, thanks for your interest



1. I have a Dell Desktop Intel(R) Core(TM)2 Quad CPU Q9300 @2.50GHz 2.50GHz with 4GB RAM

with 32-bit operating system. Windows 10 has been installed recently and these problems have followed ??????

2. CANON 7D Mk II purchased 2015

I have installed the latest software supplied by CANON for transferring photographs to the desktop, namely EOS Utility 3.

I already had EOS Utility 2 installed from previous camera [EOS 7D]

I connect cable and switch on camera, Utility 3 opens for photos to be tagged and transferred.

Has worked like that for the past year.

At the weekend connect and switch on camera, Front screen of EOS Utility 3 is displayed and a fraction of a second later another text box says must close due to some problem.

Try Utility 2 as alternative, same problem.

Delete programs and reinstall Utility 3

Same problem.

Have not installed any other programs that would upset the situation.

PC stalls sometimes with dead mouse, have to restart. [since win 10 installation]

At a loss how to retrieve photos and re-name them ??????