Windows 10: windows 10 pro not detecting printer

installing hp photosmart c3180 all in one printer to win 10 pro computer. when connect usb cable the printer is not detected. install the software from hp and the printer does not show . can scan and print from the printer. tied different usb cable and usb port. the other usb printer we had been using worked fine till it mechanically failed. what am i missing? any suggestions on how to proceed are greatly appreciated

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

printer problem in Windows 10

Hi Valerie,

Thank you for posting your query in Microsoft Community.

Inconvenience regretted. Please share the below information:

• 
  What is the make and model of your printer?
  
• 
  What error message do you get when you try to print?
  

I suggest you to run print troubleshooter. The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while printing. I would suggest you to run this
troubleshooter to check if there is any issue with the sound. Refer top these steps:

• Click on Troubleshooting and select the
  view all option on the left pane.
  
• Click on Printer troubleshooter and follow the online instructions.

Also update the printer drivers.

• 
  Press Windows + X key on the keyboard.
  
• 
  Click on device manager.
  
• 
  Right-click your Printer devices.
  
• 
  Click Update Driver Software and then follow the steps in the wizard that appears.
  
• 
  Restart the computer and check.
  

Hope this information helps.

 

Windows 10 and HP3030 printer

Hi,

Thank you for posting your query in Microsoft Community.

I suggest you to perform the below steps and check if it helps.

Method 1: Printer Troubleshooter

The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while printing. I would suggest you to run this troubleshooter to check if there is any issue with the sound. Refer
top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Printer troubleshooter and follow the prompts.

Method 2: Run Hardware Troubleshooter and see if it helps to resolve the issue. Please follow the below steps.

• 
  Type Troubleshooting in the search box and hit enter.
  
• 
  Click on Troubleshooting tab.
  
  
• 
  Click on view all option on the upper left corner.
  
• 
  Select the Hardware and Device options from the list.
  
• 
  Click Next to run the Hardware and Device
  Troubleshooter.
  

For Reference: http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Get back to us with the updated status and we will be happy to assist you further.

Thank you