Windows 10: windows 10 pro photo app not wolrking and has taken all my photos away, it comes up black...

how do I get my photos back from windows 10o photo app if it does not work I have lost over 100 photos in different categories.

:)

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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Why did the photos app auto-create a random photo album?

The automatic album creation is a new feature:

(Source: Microsoft documentation.) It didn't add all the photos taken on that date because it thought some were too similar to others:

Date and time are definitely taken into account when grouping the photos; a CNET article suggests there might be more complex logic too:

The location would be determined from information embedded in the picture by the device that took it.

Concerning the uninvited appearance of the app: That seems to be a bug experienced by many people with the management of Universal app processes. For some, it's caused by a certain version of DisplayFusion.

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.