Windows 10: windows 10 pro reset and lost sound. troubleshooter does not help.

troubleshooter does not help. restart does not help. sound icon has red circle with white X. any suggestions?

:)

 

Sound Troubleshooter

Hello,

I request you to try the methods below:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

Fix sound problems in Windows 10

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Problem with sound after upgrading to windows 10 pro from windows 8.1 pro

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are facing with sound issues in Windows 10, we will help you to resolve this issue for you.

I suggest you to run Hardware and Devices troubleshooter.

Method 1: Run the Hardware and Devices troubleshooter and check.

Follow the steps to run the troubleshooter:

• Type Troubleshooting in the Search box from the desktop and click on Troubleshooting.
• Select View All option and Select Hardware and Devices Troubleshooter.
• Click on Next to perform the Hardware and Devices troubleshooting
  and follow the steps.

For further more information about issues with sound in Windows 10, I suggest you to refer to the below article.

Fix sound problems


Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.