Windows 10: Windows 10 Pro stops recognizing external HDD with BitLocker on

Discus and support Windows 10 Pro stops recognizing external HDD with BitLocker on in Windows 10 Drivers and Hardware to solve the problem; I'm using Windows 10 Pro version 20H2 on a quite new laptop less than 6 months old. I also use several external HDDs, which are connected/disconnected... Discussion in 'Windows 10 Drivers and Hardware' started by MindaugasT, Jan 21, 2021.

  1. Windows 10 Pro stops recognizing external HDD with BitLocker on


    I'm using Windows 10 Pro version 20H2 on a quite new laptop less than 6 months old. I also use several external HDDs, which are connected/disconnected almost daily. One of these HDD Seagate 1TB, an older type with power supply, been using it for years has been BitLocker protected entire disc encryption. Without any apparent reason Windows suddenly stopped recognizing this HDD completely. When connected, it does not ask for a password, does not show in Windows Explorer, Device Manager or Disk Management. I've tried all available USB ports several times, as well as rebooting the system to no avail. All the other HDD work without any problem, so I'm sure the USB ports are fully operational. I'm also sure this is not a Seagate HDD hardware problem too, as I tried connecting it to another 2 different laptops - it is instantly recognizable, I can unlock it and access my files as normally. When I'm back with it on my laptop, it is unrecognizable again. There were no Windows updates, program or driver installation or settings change on my behalf since the drive last worked. I can only suspect some problem with BitLocker on this particular laptop, but I can't imagine what in particular as I was not touching any settings. Do you think I should try turning BitLocker off for this HDD while connected to another computer? I would have already tried, but the downside is it takes tens of hours to decrypt the drive of this size. Any advice?

    :)
     
    MindaugasT, Jan 21, 2021
    #1
  2. jteo90 Win User

    Remove BitLocker from my external HDD

    Hi everyone. I'll go straight to the point. Is it possible to remove BitLocker encryption on my external HDD?

    Someone encrypted my external HDD which contains 100GB of important work related documents. I have the password so I'm still able to view the files on the HDD, but I want to remove the BitLocker encryption because I suspect it's causing problems. Every time
    I try to cut/copy files in or out of the HDD, the transfer progress will just get stuck halfway, and my Windows Explorer will stop responding/crash.

    I really don't want to lose that 100GB, or I'm going to get fired. At the same, this HDD is as good as trash if I can't transfer files in and out of it.

    Can someone please save me?
     
    jteo90, Jan 21, 2021
    #2
  3. dermy Win User
    External HDDs

    Hi i had a seagate freeagent (external) which stopped working so i bought another enclosure and the hdd kept disconnecting/reconnecting in windows 8.1, so i boht another enclosure and also the same thing. Iv tried a different hdd and all hdds work perfectly when plugged directly into sata ports on the board, are there any other steps i can try or do you think iv just been unlucky with enclosures?
     
    dermy, Jan 21, 2021
    #3
  4. Windows 10 Pro stops recognizing external HDD with BitLocker on

    Bitlocker doesn't recognize external hard drive

    I am running Windows 10 pro and when I go into the policies they are listed as not configured. The hard drive is a Toshiba Canvio Basics 2 TB USB 3.0 Hard Drive. I successfully used bitlocker on my internal hard drive 2 years ago so maybe the external
    drive is the issue?
     
    DigitalSchism, Jan 21, 2021
    #4
Thema:

Windows 10 Pro stops recognizing external HDD with BitLocker on

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