Windows 10: Windows 10 Pro upgrade failure to send Product Key?

Discus and support Windows 10 Pro upgrade failure to send Product Key? in Windows 10 Updates and Activation to solve the problem; Just purchased Win-10 Pro upgrade from Microsoft Store, and received the confirmation email for the purchase. However, the expected Product Key never... Discussion in 'Windows 10 Updates and Activation' started by JPDixon, Feb 21, 2019.

  1. JPDixon Win User

    Windows 10 Pro upgrade failure to send Product Key?


    Just purchased Win-10 Pro upgrade from Microsoft Store, and received the confirmation email for the purchase. However, the expected Product Key never arrived.


    If Microsoft Store can charge my credit card and can send a conformation email for the purchase, what is the problem with failing to send the necessary Product Key so that Activation can take place? Since Activation is still a Microsoft requirement, what is the point of failing to send that necessary Product Key?


    Is a tip necessary these days?

    :)
     
    JPDixon, Feb 21, 2019
    #1

  2. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    https://www.microsoft.com/en-in/software-download/windows10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Feb 21, 2019
    #2
  3. Upgrade Windows 10 Home to Windows 10 Pro

    This is what I used

    "

    Follow these steps to upgrade from Windows 10 Home if you have a Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, Windows 8 Pro Pack, Windows 8.1 Pro, or Windows 8.1 Pro Pack product key:

    • Select the Start button, then select Settings >
      Update & security
      > Activation.
    • Select Change product key, and then enter this 25-character default product key:

      VK7JG-NPHTM-C97JM-9MPGT-3V66T

    Important

    This default product key will upgrade your device to Windows 10 Pro, but won't activate it.

    • Select Next to upgrade to Windows 10 Pro.
    • After your device is upgraded to Windows 10 Pro, you'll need to activate Windows. Select the Start button, then select
      Settings > Update & security > Activation.
    • Select Change product key, and then enter your 25-character Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, Windows 8 Pro Pack, Windows 8.1 Pro, or Windows 8.1 Pro Pack product key.
    • Select Next to activate Windows 10 Pro.
    "
     
    GrahameBarclay, Feb 21, 2019
    #3
  4. EliSherer Win User

    Windows 10 Pro upgrade failure to send Product Key?

    Cannot upgrade to Windows 10 - Unique Product Key situation

    No... let me try again.

    • Old computer is running Win7 Pro (SP1) with a Product key I have from a few years ago. The Product is activated already, but I do NOT use this computer at this point, so I didn't worry about using the Product key when moving to the new computer (see below).
    • New computer is running Win10 Pro, with data and OS migrated from the Old computer, (same Product key as above), then Upgraded to Win10 (without getting a new Product Key).
    What I am trying to do now...

    • I want to upgrade the OLD computer (Win7 Pro) to Windows 10... using a new Product Key I just purchased.
    • I have tried to do this internally, and also using the ISO burned to a thumb drive. But it does not want to work.
    • Steps:
      • Start from USB drive.
      • Enter New Product Key (or click "I don't have one").
      • Install initiates and then tells me to restart from Windows and then open the installer again to continue.
        • At this point, I actually need to Quit the installation to restart the machine.
      • When restarted, I go to the USB drive and restart/resume the installation process.
      • I have tried to download and not to download updates, but when the installation fails, I see the message, "Something happened" and "Setup has failed to validate the product key".
      • NOTE This happens if I enter the NEW Windows 10 Product Key, or if I skip that step (which I assume means that it will use the old Windows 7 Key for the upgrade).
     
    EliSherer, Feb 21, 2019
    #4
Thema:

Windows 10 Pro upgrade failure to send Product Key?

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