Windows 10: windows 10 pro upgrade from win 8.1 will not accept key code

Discus and support windows 10 pro upgrade from win 8.1 will not accept key code in Windows 10 Updates and Activation to solve the problem; Hi, I have an older dell. Came with Vista, I upgraded to 8.1 purchased a licensed copy worked fine. Time to upgrade again, bought win 10 Pro licensed... Discussion in 'Windows 10 Updates and Activation' started by FrankM4, Feb 18, 2020.

  1. FrankM4 Win User

    windows 10 pro upgrade from win 8.1 will not accept key code


    Hi, I have an older dell. Came with Vista, I upgraded to 8.1 purchased a licensed copy worked fine. Time to upgrade again, bought win 10 Pro licensed copy Did the install as an upgrade. I enter activation code, I get error 0x803F7001


    When I run the trouble shooter it says

    We found a win 10 home digital license for this device running win 10 pro to activate using this license install win 10 home.


    I dont want 10 home, i bought 10 pro. Just need it to accept the key code that is on the box.


    Thanks.

    :)
     
    FrankM4, Feb 18, 2020
    #1
  2. RobCoxXA Win User

    Win 10 Pro upgrade using Win 8 Pro product key

    I just bought a new computer running Win 10 Home. When I went to upgrade to Win 10 Pro using my Win 8 Pro product key from my old computer, the upgrade wouldn't activate.

    Now I'm stuck with a bunch of error messages (mainly 0xC004C003) and am being told windows isn't activated. I can't seem to get my activated Win 10 Home back.

    I don't have a product key for the Win 10 Home because it came pre-installed. There's no product code recorded on the packaging or labelling on the device.

    So:

    How do I either

    • activate the Win Pro upgrade, or
    • Get my activated Win 10 home back?
     
    RobCoxXA, Feb 18, 2020
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Feb 18, 2020
    #3
  4. windows 10 pro upgrade from win 8.1 will not accept key code

    How to reinstall Windows 10 if my computers used the free upgrade from 7 and 8?

    Will windows 10 still accept the license keys from 7 and 8 now if I reinstall my computer?

    Does Microsoft keep a list of users who upgraded to Win 10 using their 7 and 8 keys so that when users need to reinstall windows 10 the old keys would work?

    Do I need to call in Microsoft to ask them to activate my Windows 10 when I give them my win 7 keys?

    Both computers are laptops. The windows 7 machine had the serial printed on the back, and I needed to enter that when I upgraded to 10. The windows 8 machine had the serial built in inside its boot system so I didn't need to enter the key when I upgraded to 10, but I did manage to write down the keys using a fetcher program.
     
    JebusPrime, Feb 18, 2020
    #4
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windows 10 pro upgrade from win 8.1 will not accept key code

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