Windows 10: Windows 10 Pro Upgrade

Discus and support Windows 10 Pro Upgrade in Windows 10 Updates and Activation to solve the problem; I have a laptop with Windows 10 Home installed. I ordered an upgrade to Windows 10 Pro through the Microsoft store and received the order... Discussion in 'Windows 10 Updates and Activation' started by PaulMcKnight1, Mar 17, 2020.

  1. Windows 10 Pro Upgrade


    I have a laptop with Windows 10 Home installed.


    I ordered an upgrade to Windows 10 Pro through the Microsoft store and received the order confirmation via email. I didn't receive anything else Licence Key, Activation Key, etc. I did this through a Microsoft account I set up.


    I can find no way to upgrade the Windows 10 licence on the laptop that requires it - what am I missing?


    Paul

    :)
     
    PaulMcKnight1, Mar 17, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 17, 2020
    #2
  3. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Mar 17, 2020
    #3
  4. Mussels Win User

    Windows 10 Pro Upgrade

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Mar 17, 2020
    #4
Thema:

Windows 10 Pro Upgrade

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