Windows 10: Windows 10 Problem, black screen after saying " preparing Automatioc repair.

Hi guys this is the first time posting here, but I had read through a lot.


I have a Toshiba Laptop with the free windows 10 upgrade.


Once before I got an auto matic update and it screwed up my P.C., but some how I managed to get it into safe mode, remove the files I needed and then I did a full erase and started over again.


It was about a week ago that I was using my Laptop and the screen went blank.


I started it up again a few times and was able to get into the system recovery area, but it was unable to repair my p.c, so I turned it off and I am unable to get back into the system repair area.


I am able to turn the laptop on and it goies to the Toshiba screen with the little dashed circle and eventually goes to pre3paring Automatic repair, after a while the screen goes blank and nothing at all.


How can I get into safe mode or thye system repair area when the laptop won't get into these areas.


I am not able to use the laptop at all, so I am unable to downnload any file whatsoever .


Please help me Microsoft, I am at my wits end with this windows 10 and it has F----D up my Laptop.Cheers Dave.

:)

 

Preparing automatic repair loop followed by black screen

Hi Aaron,

We realize the inconvenience you are experiencing with "preparing automatic repair" loop followed by
black screen error. We will certainly help you.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app.

Method 1: We suggest you to kindly follow the link below and try the steps and check if it helps:

Troubleshoot black screen problems



Method 2: To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to create installation media using the Media Creation tool.

http://www.microsoft.com/en-us/software-download/windows10

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Start up Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Let us know the result. We will be happy to assist you further.

Thank you.

 

Preparing automatic repair - black screen asus laptop

Hi,

In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

• Is there an error code displayed when the screen turns black?
• Have you made any recent changes on your computer prior to the issue?

Meanwhile, we suggest that you follow the troubleshooting steps provided on this
article. It contains information and resolution about black screen errors.

We'll keep an eye out for your response.

 

Black screen after ‘preparing automatic repair.’


Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.