Windows 10: windows 10 problem with opening attachments and photo app

Discus and support windows 10 problem with opening attachments and photo app in Windows 10 Installation and Upgrade to solve the problem; cannot open attachments. get message" microsoft edge could not access download directory. also the photo app not working... Discussion in 'Windows 10 Installation and Upgrade' started by jim17ns, Mar 25, 2019.

  1. jim17ns Win User

    windows 10 problem with opening attachments and photo app


    cannot open attachments. get message" microsoft edge could not access download directory. also the photo app not working

    :)
     
    jim17ns, Mar 25, 2019
    #1

  2. Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Mar 25, 2019
    #2
  3. VEE
    vee Win User
    Windows 10 Photo app open double window


    I have exactly same problem.
    To reproduce bug.
    1. open folder that contain .jpg photo
    2. double click or click on that photo and press enter on keyboard to make sure you open once
    3. windows 10 open collection window with photo viewer window.
    If step 3 is not occur, you may need to restart pc/log out and re log in/turn off and turn on pc. This problem does not happen everytime.
     
  4. windows 10 problem with opening attachments and photo app

    "Download failed" when attempting to open an attached photo to an email

    Hello Dauds,

    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.

    Before assisting further, in would like to ask you few questions:


    • Are you using Mail app or a browser to view your mails?

    • If you are using a browser, which browser are you using to view mails?

    • Do you get any error code following the error message?

    • Are you not able to open the attached photo sent only from the iPhone devices?

    Method 1:

    Step 1: If the issue persists with Mail app, I suggest you to run the
    Windows apps troubleshooter and check if the issue
    is resolved.

    In many cases, the Windows Store will automatically notify you if there’s a problem with an app and try to fix the problem. If you continue experiencing problems with an app, this tool can automatically identify and fix some problems with apps and
    the Store.

    Step 2: If the issue persist, I suggest you to check if similar issue persists if you try to download the attached picture from the mail in the web browser.

    Method 2: If the issue persists when using a browser, I suggest you to check if similar issue persist when you try to download the attached photo in the mail on the other web browser.

    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Likhitha V, Mar 25, 2019
    #4
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windows 10 problem with opening attachments and photo app

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