Windows 10: Windows 10 queries

Discus and support Windows 10 queries in Windows 10 Support to solve the problem; Hi My apologies if these queries have been addressed previously but a brief search of the fora failed to satisfy them. Questions: 1. I updated... Discussion in 'Windows 10 Support' started by noels7, Aug 6, 2016.

  1. noels7 Win User

    Windows 10 queries

    My apologies if these queries have been addressed previously but
    a brief search of the fora failed to satisfy them.

    1. I updated Win7 ultimate in Aug 2015 to Win 10 pro. Is the Win 7 registration key
    stored on my computer and where can I find it's location?

    2. I have installed the Anniversary edition of Win 10. Should I wish to do a clean install via ISO
    on this computer will I have any problems with that install? Will MS see that this Anninversary
    edition is legitimate?
    Hardware on my computer has not changed since original upgrade to Win 10 in Aug 2015.

    3. Should I wish to install a new CPU and Motherboard on this computer how will the activation
    of the Anniversary edition be handled/seen by MS or will I have to purchase a new license from MS?

    Apologies for such a long set of queries. Any advice/ assistance would be appreciated.

    Noel Southam

    noels7, Aug 6, 2016

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    windows-10, Aug 6, 2016
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
    windows-10, Aug 6, 2016
  4. dalchina New Member

    Windows 10 queries

    Hi, often asked questions.
    How to Use Your Free Windows 10 License After Changing Your PC’s Hardware

    (I searched for
    can I freely reinstall Windows 10 once activated

    1. You shouldn't need your Win 7 license unless perhaps (outside possibility) you have future activation issues and needed to contact MS.
    2. You can reinstall Win 10 freely and also change your disk with impunity.
    3. That should require a new license as activation is keyed to the MBO. You could always try special pleading with MS should your PC fail.. I'm sure someone will be able to comment on that.
    dalchina, Aug 6, 2016
  5. noels7 Win User
    Many thanks for your reply. Cleared up the queries I had.

    Noel Southam
    noels7, Aug 7, 2016
  6. The Windows 7 key is only ever stored in the Windows registry. This utility may show you what it is/was,
    If your upgrade was done from a factory OEM install the Windows 7 OEM-SLP key is useless to you anyway. It can not be used to clean install Windows 10..
    If you did the free upgrade and then activated Windows 10, that device(PC) now has a Digital License stored on the Windows activation server.
    You can now clean install that same version of Windows 10 and do a skip when prompted for key. It will then activate with the Digital License.
    alphanumeric, Aug 7, 2016
  7. If you use Microsoft's media creation tool to create the iso or USB install of Windows 10 you get the option to male 10 install on another computer. So a clean install after upgrading CPU etc or Motherboard... Should be possible by using that route. (I'd also make the iso/usb install for both 32 and 64bit that's also an option from the creation tool) The install done with this iso also activates to the computer it's installed on so not sure what the key will be there???
    Lord zaeon, Aug 7, 2016
  8. NavyLCDR New Member

    Windows 10 queries

    The product key will be the generic product key that every upgrade to Windows 10 gets - depending on the version, Home or Pro.
    NavyLCDR, Aug 7, 2016
  9. noels7 Win User
    Thanks guys for the further input. Appreciated.

    Noel Southam
    noels7, Aug 7, 2016
  10. The digital license you get with the free upgrade is tied to the hardware ID of the PC. A CPU swap shouldn't be an issue. Swap out the motherboard and it likely won't activate. If it's a completely different make and model it won't activate for sure. It will appear to be a new, different PC and won't have a valid digital license tied to it. If you install and don't enter a product key, windows looks for a matching digital license for that hardware on the activation server. If it finds one it activates, if it doesn't it won't activate. You then need to enter a valid product code to activate. As mentioned, you get a generic key with the free upgrade. You could enter that key when doing the install. It will let you install Windows 10, It won't activate unless there already is a digital license on the activation server though.
    alphanumeric, Aug 7, 2016
  11. The retail (full version) will allow you to install to a new PC or to a PC with a motherboard upgrade. Transfer rights exist of retail and don't exist on OEM.
    orlbuckeye, Apr 4, 2018

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