Windows 10: Windows 10 randomly black screens then crashes

Discus and support Windows 10 randomly black screens then crashes in Windows 10 Performance & Maintenance to solve the problem; Hey. For the past week my computer is randomly crashing. The computer freezes with a static noise coming from the speakers then there is a black screen... Discussion in 'Windows 10 Performance & Maintenance' started by aimdeep, Mar 13, 2020.

  1. AIMDEEP
    aimdeep Win User

    Windows 10 randomly black screens then crashes


    Hey.
    For the past week my computer is randomly crashing. The computer freezes with a static noise coming from the speakers then there is a black screen without sound but the computer is on and then the computer crashes and starts booting to windows again. I tried sfc /scannow and it says "Windows Resource Protection did not find any integrity violations". I also went on the reliability monitor and it says "Windows was not properly shut down" (see attachment). Thanks in advance!
    Windows Version: 1909
    Build Number: 18363.720


    Windows 10 randomly black screens then crashes [​IMG]

    :)
     
    aimdeep, Mar 13, 2020
    #1
  2. ZTRUKER
    Ztruker Win User
    Ztruker, Mar 13, 2020
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    Windows 10 keeps crashing and randomly restarting into a black and white screen.

    Hello Ian,

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, refer to the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Have you tried updating your network card driver? If yes, try to use the previous version of your network card driver.
    • Are you using any 3rd-party antivirus software?

    Meanwhile, let's troubleshoot the issue by performing the steps below:

    We suggest following the steps on this article
    to help you troubleshoot black screen issues in Windows 10.

    Also, check if the issue occurs in a clean boot state. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you
    run a program in Windows 10. Check the steps on this article.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Mar 13, 2020
    #3
  4. REMON ONT
    Remon Ont Win User

    Windows 10 randomly black screens then crashes

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Mar 13, 2020
    #4
Thema:

Windows 10 randomly black screens then crashes

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