Windows 10: Windows 10 Randomly Crashes with Event 41 Kernel-Power

Discus and support Windows 10 Randomly Crashes with Event 41 Kernel-Power in Windows 10 BSOD Crashes and Debugging to solve the problem; On startup I generally get these event 55 logs Processor 9 in group 0 exposes the following power management capabilities: Idle state type: ACPI... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Andrew5B, Mar 27, 2020.

  1. Andrew5B Win User

    Windows 10 Randomly Crashes with Event 41 Kernel-Power


    On startup I generally get these event 55 logs


    Processor 9 in group 0 exposes the following power management capabilities:

    Idle state type: ACPI Idle C States 2 states

    Performance state type: ACPI Collaborative Processor Performance Control
    Nominal Frequency MHz: 3696
    Maximum performance percentage: 689
    Minimum performance percentage: 29
    Minimum throttle percentage: 2


    Is "Maximum performance percentage" above 100% normal and/or possibly causing this issue? I do not overclock my cpu.


    OS Name Microsoft Windows 10 Education

    Version 10.0.18363 Build 18363

    Processor IntelR CoreTM i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Cores, 12 Logical Processors

    Thanks!

    :)
     
    Andrew5B, Mar 27, 2020
    #1

  2. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Mar 27, 2020
    #2
  3. 95Viper Win User
    New PC randomly restarting, Event 41 Kernel Power

    Your event shows nothing; it is as OneMoar stated earlier:

    Or this quote from MS explains the no event info here --> Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2
    If you are absolutely sure your PSU is good... check all your connections and be sure they are secure and properly placed.
    It would probably be best to un-connect and re-connect each one.
    Even the header connectors on the MB, power to wall, UPS, surge protector, ... all power connections.
    Make sure there are no power connectors laying around getting shorted out, too.
    Turn off, if, any OCing.
    Reset the BIOS to defaults.
    Check for any over heating

    Then deal with windows after your are positive there is no hardware problems.
     
    95Viper, Mar 27, 2020
    #3
  4. OneMoar Win User

    Windows 10 Randomly Crashes with Event 41 Kernel-Power

    New PC randomly restarting, Event 41 Kernel Power

    event 41 kernel power is pretty self explanatory its power related 41 only gets triggered due to a sudden loss of power without tripping a stop code or if the system hard resets without a BSOD
     
    OneMoar, Mar 27, 2020
    #4
Thema:

Windows 10 Randomly Crashes with Event 41 Kernel-Power

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