Windows 10: Windows 10 randomly hangs at shutdown or reboots

Discus and support Windows 10 randomly hangs at shutdown or reboots in Windows 10 Support to solve the problem; The hanging occurs after everything is closed. Even in the event manager, I can see "Operating System was stopped at xx:xx". When the hangs occurs, the... Discussion in 'Windows 10 Support' started by kensiko, Mar 11, 2020.

  1. kensiko Win User

    Windows 10 randomly hangs at shutdown or reboots


    The hanging occurs after everything is closed. Even in the event manager, I can see "Operating System was stopped at xx:xx". When the hangs occurs, the screen is black with no signal, the CPU fan starts to spin faster and faster, meaning the CPU seems to be at 100%.

    This only started happening on my new build that I've made 2 years ago, a Threadripper 1950x with Asus Prime X399. At one point I replaced my graphic card thinking that I could have a messed-up driver, but the issue remains. I also performed a fresh Win10 install last year and tried to see when I would get the freezing again while installing drivers and applications. The issue seems to have started when I installed the AMD driver for my graphic card (RX-580 MSI).

    I also tried to install the motherboard drivers, but that didn't help.

    As I said, the issue is random, it's not always happening. I'm out of ideas.

    :)
     
    kensiko, Mar 11, 2020
    #1

  2. Win 10 hangs on restart and shutdown

    No, that's rocket science. I'm posting with 10 already, so the problem was solved two days ago...Thank you.

    The Windows 7 shutdown screen simply decided to hang and I finally did a hard shutdown and started it up again, after which it was painless.
     
    required name required as well, Mar 11, 2020
    #2
  3. HAT
    hat Win User
    Windows Update suddenly hangs?

    Windows Update is suddenly hanging for some reason... I went and downloaded and installed the first bunch of updates, restarted when asked, and now when I go back to windows update I just get the window with a white box forever. Reboot and it still does it. This happens to be on my main machine, running windows 7.

    I've also noticed when I reboot it says configuring windows update, step 3 of 3, 47%. Maybe it somehow skipped something and is screwed forever?
     
  4. Martin_TP Win User

    Windows 10 randomly hangs at shutdown or reboots

    Win 10 hangs on restart and shutdown

    If your HP Pavilion has a fingerprint reader, you need to disable it. In my case fingerprint reader and system service for this device caused Windows 10 to hang on shutdown or restart (Blue screen with “Restarting” or “Shutting down” message and dots
    circling around. After some time dots freeze and system hangs). I assume you have the same problem with Windows 10 and HP Pavilion.



    To fix this issue after installing Windows 10 go to:


    • Computer Management > Device Manager
    Find "Biometric devices" and disable "Validity Sensors (WBF) ....."




    • Computer Management > Services and Applications > Services
    Find "Validity WBF Policy Service", disable this service and change "Startup type" in properties to "Disabled".



    For the first time after this change system can hang up again. Turn off the computer (power switch) and turn on again. Now Windows should restart and shutdown properly.
     
    Martin_TP, Mar 11, 2020
    #4
Thema:

Windows 10 randomly hangs at shutdown or reboots

Loading...
  1. Windows 10 randomly hangs at shutdown or reboots - Similar Threads - randomly hangs shutdown

  2. Random shutdown and reboot with no real explanation

    in Windows 10 Gaming
    Random shutdown and reboot with no real explanation: This happens sometimes when I close a game and sometimes happens in the middle of a game. The system just shuts down and reboots by itself sort of like a restart, I checked the event viewer and this what it gives meif that helps, someone please tell me what is...
  3. Random shutdown and reboot with no real explanation

    in Windows 10 Software and Apps
    Random shutdown and reboot with no real explanation: This happens sometimes when I close a game and sometimes happens in the middle of a game. The system just shuts down and reboots by itself sort of like a restart, I checked the event viewer and this what it gives meif that helps, someone please tell me what is...
  4. Windows 10 hangs during reboot

    in Windows 10 Gaming
    Windows 10 hangs during reboot: When i trying reboot windows 10 it turning off monitor, mouse and keyboard but PC not restarting. It just stays here with working fans but not booting again.Shutdown and cold boot works fine.That is trouble of Windows 10, not hardware or BIOS, because when I run Windows 7 on...
  5. windows 10 hangs at boot and shutdown

    in Windows 10 BSOD Crashes and Debugging
    windows 10 hangs at boot and shutdown: please please help me , my computer was just fine but lately it gets stuck on restart or turn off , sometimes it gets alot of time like more than 1 hour , sometimes i have to hard turn it off , i make sure to turn off Wifi before turning it off and i unplug it , please i just...
  6. Windows 10 20h2 hangs on shutdown.

    in Windows 10 Performance & Maintenance
    Windows 10 20h2 hangs on shutdown.: Hello, I have done a clean install of windows 10 20h2 and have download and installed all the updates, the Problem I am facing is when I shutdown my laptop windows 10 say getting windows ready do not turn you computer off, this all that happens windows does not shutdown....
  7. Windows 10 hangs indefinitely on shutdown

    in Windows 10 Performance & Maintenance
    Windows 10 hangs indefinitely on shutdown: Hi, I did a clean install of Windows 10 about 15 days ago for a new computer build. Here are the specs: Windows 10 version 20H2 OS Build 19042.685 CPU: AMD Ryzen 3900XT MB: ASUS TUF GAMING B550-PLUS RAM: 4x16GB Crucial Ballistix DDR4 3200MHz SSD: Samsung SSD 970 EVO Plus 1TB...
  8. Windows 10 Hangs in Shutdown, Then Forces Improper Shutdown

    in Windows 10 Support
    Windows 10 Hangs in Shutdown, Then Forces Improper Shutdown: Hi! This is my first time with the forums. I have been experiencing an issue for quite some time. When I shutdown my PC it goes through all the usual things (shuts down usb periphs. monitors, etc) and then you would expect it to turn off right?; Except.. it doesn't..... not...
  9. Windows 10 random reboot, screen hang, and a few BSODs

    in Windows 10 Installation and Upgrade
    Windows 10 random reboot, screen hang, and a few BSODs: For a week now, I've been getting a lot of reboots in my laptop. I tested my RAM with memtest86, twice, and both got 0 errors. Then I stressed test my CPU and GPU using Prime95 and FurMark. Nothing out of the ordinary for an hour. Then I used MemTest by HCI Design to test my...
  10. Random Shutdown and Reboot

    in Windows 10 Support
    Random Shutdown and Reboot: I have Windows 10 system that keeps randomly rebooting and coming back up. I took main name "place" to get it look at and they said everything is fine and it didn't randomly reboot them like it does me. Could anybody give me some help by look at my files? I attach below, a...