Windows 10: Windows 10 Randomly Hibernating

I've run into a strange problem. I needed to travel so I dug up my old laptop to work on the road, it is an HP EliteBook 8440p. It was running Windows 7 so I went ahead and upgraded it to Windows 10. Now, I'm noticing that since installing Windows 10, the laptop will randomly go into a hibernation state, even when using the PC. As a matter of fact, it happened while I was typing this. I use the term hibernate because I see the word "locking" then the screen goes black, then 10-20 seconds later the laptop shuts off entirely. I power it back on and it goes through a normal boot process, and all my programs and apps are open where I left off as if I hibernated the laptop. I used Windows 7 for about a day before upgrading, and this never happened. Is there a problem with the OS? Do I need to rollback to Windows 7? This seems to happen regardless of running off AC or Battery power.


I have a theory that because the internal battery is undercharged a third party program reports it only holds 11 mWh that Windows thinks the battery is dying, and Windows 7 didn't have that feature. Might be wrong, I dunno.


I do plan to pick up a new battery very soon here.


Let me know if there is anything I can do. Thanks.

:)

 

Windows 10 randomly waking from hibernation

Hi,

I understand your concern and will assist you to resolve the issue.

I suggest you to follow the steps below and check if it helps.

Step 1: Stop the Network from Waking Your PC

a. Press Windows key + X and select
Device Manager.

b. In Device Manager, under
Network Adapter, Right click and select properties.

c. Go to the Power Management tab. uncheck the box that says: "allow computer to turn off this device to save power".

d. you'll find an “Allow this device to wake the computer” check box, which you should uncheck.

Step2: Run the
Power troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Power troubleshooter.

And also refer the link below and check if it helps.

Windows 10 wakes randomly from hibernate

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Windows 10 Hibernate problems

I suggest you to follow the methods provided below and check if it helps.

I suggest you to run the Power troubleshooter by following the steps below and check if for any power components change status.

• Press Windows logo key on the keyboard, type troubleshooting and select the top most search result.
• Click on View All from the left side panel of the window.
• Select Power from the options, click on Advanced option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooting to complete.
• Check for the missing/corrupted power component status of the troubleshooter, close the window and check if the issue is resolved.

You can follow the step by step guide to
enable hibernate option in windows 10.

 

hibernating windows 10

Hi Henry,

We appreciate your time and effort to get back to us.

I suggest you to enable the Hibernate option from power settings and check if you are able to access the Hibernate in power options. Follow the below steps.

Please try the steps and check if it helps.

• 
  Press Windows + R keys on the keyboard to open Run command.
  
• 
  Type powercfg.cpl to open the power settings.
  
• 
  Click on the Choose what power buttons do on the left navigation pane.
  
• 
  Click on Change settings that are currently unavailable (Enter the admin credentials if prompted)
  
• 
  Check the Hibernate box.
  
• 
  Click on Save changes.
  
• 
  Restart the computer.
  
• 
  Check if you are able to see the Hibernate option in power options
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.