Windows 10: Windows 10 removes document from print queue without printing

Hello,

I was trying to print a document on Windows 10 Pro, Update 1909 but I'm not able to. When I send the document to the printer, the printer receives the signal and the document appears on the print queue for a second. Instantly, it gets out. I tried to enable the option that says to keep the documents on the queue after printed, and I can see they appear as printed.


I tried reinstalling the printer drivers, the original ones, restarting the printing spool service, disabling the firewall and nothing works. The printer model is Brother DCP-J315W.


Thank you in advance.

:)

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite

 

Document Stuck in Print Queue as Deleting...

Hi Lisa,

The print queue displays output jobs that's is waiting to be completed. It has the most current status of all active and pending print jobs. If its not functioning as intended, it's possible that there's a misconfiguration within the printer settings. To
better assist you, we'd like to ask a few questions:

• Which Windows version are you using? Type winver in the search bar and press
  Enter to find out.
• Have you made any changes on you device prior to the issue?

Meanwhile, we suggest that you check the steps provided by Abdul_Malik on this
thread and check if it would help resolve the issue.

Let us know how it goes.

 

Print queue,

I have to many documents in the print queue and I can't figure out how to clear them. I can't even find the print queue or open it? I'm using windows 7 and I need to know where to find the print queue and how to open and clear it of any previous documents
that I was trying to print before pairing the printer I'm using now?