Windows 10: Windows 10 Reset

Discus and support Windows 10 Reset in Windows 10 Performance & Maintenance to solve the problem; I was having a problem with IE 11, so after trying several things, I did a restore to a previous date. Something went wrong with that and I was... Discussion in 'Windows 10 Performance & Maintenance' started by travelguy, Oct 9, 2015.

  1. travelguy Win User

    Windows 10 Reset


    I was having a problem with IE 11, so after trying several things, I did a restore to a previous date.

    Something went wrong with that and I was getting a BSOD every time I tried to restart. Finally got to a command prompt and was able to run sfc /scannow and got windows to start.

    Now, lap top starts up but almost all Microsoft stuff is not working (apps, speaker volume, action center, etc).

    I have tried everything I can find on Google (SFC, powerscreen, dism reset) and nothing seems to work.

    Other then a full on reset, does anyone have any ideas what else I might try?

    :)
     
    travelguy, Oct 9, 2015
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Oct 9, 2015
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Oct 9, 2015
    #3
  4. Brink
    Brink New Member

    Windows 10 Reset

    Brink, Oct 9, 2015
    #4
  5. travelguy Win User
    Brink:

    Thank you so much - appears to have worked - thank you
     
    travelguy, Oct 9, 2015
    #5
  6. Brink
    Brink New Member
    You're most welcome. *Smile
     
    Brink, Oct 10, 2015
    #6
  7. travelguy Win User
    Brink:

    I appear to still be having a problem with the apps opening - says 'there is a problem opening and to contact my system administrator to reinstall or repair' - Any thoughts on that?
     
    travelguy, Oct 10, 2015
    #7
  8. Brink
    Brink New Member

    Windows 10 Reset

    Brink, Oct 10, 2015
    #8
  9. travelguy Win User
    Yes, Brink, that corrected the problem - good to meet you and I appreciate you bailing me out
     
    travelguy, Oct 10, 2015
    #9
  10. Brink
    Brink New Member
    You're most welcome. I'm glad it could help. *Smile
     
    Brink, Apr 4, 2018
    #10
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Windows 10 Reset

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