Windows 10: Windows 10 resolution changes after restart to default

Windows 10 was fine few days ago and everything was alright and no problems until someday, I noticed that my laptop shut down itself then when I restarted it, I got that automating repair thing, and I kept getting it everytime I restart the laptop, so I knew the laptop had problems and I had to format it and reinstall windows 10, after reinstalling windows 10, I tried to install the updates which contain my 2 GPUs Intel HD Graphics 3000 and AMD Radeon 7400M and after that the resolution changed to 1600x900 which is my screen's resolution, but after the updates finished, they required me to restart the laptop so I did but after I did, laptop passed the spinning wheel of windows and after that, the screen went BLACK and the logon screen didn't come, so I had to restart it, and everytime I restart it, the screen is black as I said, so I did a system restore and everything worked but the resolution was the default one.

So my problem here is that when installing graphics drivers for AMD and Intel, screen goes black even after the restart, but when using Windows Display Adapter, everything is fine.

Things I tried:
System restore
Safe boot with networking to install/uninstall drivers
Startup repair
Installing latest drivers

And honestly I dont know what is the problem and I really want a solution for it, any help is really appreciated as I've been stuck with this problem for over 2 days

:)

 

Default to incorrect resolution

Hey guys

I have an ASUS PB278Q (native 1440p) monitor and a GTX980 G1 Gaming. Latest nVidia drivers installed.

Whenever I cold boot, the monitor defaults to 1080p and I can't change it back to 1440p via the control panel or nVidia settings. It just gives the "Windows could not change your display to this resolution. Try a different resolution." error.

But..... if I restart or unplug/plug the display cable it goes back to 1440p as normal. I have tried cleaning the nVidia drivers and reinstalling, same with the monitor drivers. And nothing!

I don't want to reinstall windows and I hope to god the hardware is not damaged.

What do you'll think GPU or Monitor? Any suggestions on what I could try?

Thanks

 

Change resolution without seeing

Hi,

Thank you for posting the query on Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below. Check if it helps.

• Press Windows key on the keyboard
• Click on settings
• Go to Display
• Click on Advance display settings
• Change the resolution (1280x1024 recommended)

Try to boot into Safe Mode with Networking or Enable low-resolution video.

To enter into low-resolution mode
in Windows 10 in change the settings in it, follow the steps given below.

• Restart your PC.
• Press Shift + F8 before the Windows logo appears.
• Click See Advanced Repair Options.
• Click Troubleshoot.
• Click Advanced Options.
• Click Windows Startup Settings.
• Click Restart.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Resolution change problem

Hi Miles,

Booting your computer into safe mode may help resolve the issue. Safe mode will adjust your computer's resolution back to default, thus make your monitor or tv work again. Follow the steps below:

• Power On your PC.
  
• Press F8 during the first 10-15 seconds of your computer booting up.
  
• Advance Boot Options should load, select Safe Mode.
  
• Once in Safe Mode, try adjusting the resolution settings.
  
• Restart your computer.
  

If the issue still persists after doing the steps, we suggest using another monitor to help resolve the issue.

Get back to us with the outcome so we can help you out further.