Windows 10: Windows 10 restarting

Discus and support Windows 10 restarting in Windows 10 Support to solve the problem; So my issue is this, windows 10 will display it's logo, and restart.... Then boot up with preparing automatic repair, and then restart. Then back to no... Discussion in 'Windows 10 Support' started by Mrpanda, Aug 17, 2016.

  1. Mrpanda Win User

    Windows 10 restarting


    So my issue is this, windows 10 will display it's logo, and restart.... Then boot up with preparing automatic repair, and then restart. Then back to no message. Then back to automatic repair. Also of I try and boot to Linux (elementary OS) it will restart as well. Both drives for me OS's are SSD's. Any ideas? I've reset my main board via removing the CMOS battery.

    :)
     
    Mrpanda, Aug 17, 2016
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Aug 17, 2016
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Aug 17, 2016
    #3
  4. Mrpanda Win User

    Windows 10 restarting

    RAM failure. RIP. That never happens, except those rare occasions.
     
    Mrpanda, Aug 17, 2016
    #4
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Windows 10 restarting

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