Windows 10: Windows 10 restoring your previous version of windows loop

I was at a military school over the summer and while I was there my Dad's laptop broke, so he went and started using my HP desktop, when I got back he was still using it but after a few weeks it to stopped working a couple months later I have now gone and I was going to try and use it. I plugged it back and powered it up. It is stuck on the "Resorting your previous version of windows" loop. I looked up solutions and it said the best solution is to just wait. It now been 24 hours and it is still stuck on the same loop. It does the HP login thing with the logo and the loading circle, a empty black box with a white edge pops up and disappears and then the "Resorting your previous version of windows" thing comes up, it sits there loading for a second then repeats the process. What can I do about this?

:)

 

Windows stuck on previous restoring loop

Hi Mandy,

When an update to a newer version of Windows 10 is not successfully installed the device will automatically rollback to the previous version. If the device is stuck in a loop of restoring the previous version of Windows, this could be caused by system files
that got corrupted. For us to resolve your concern, kindly answer the questions below:

• Were there any other changes made prior to the issue occurring?
• Were there any error messages that showed up when you saw the restore loop?
• What troubleshooting steps have you completed?

We look forward to your response to our queries.

 

Windows 10 upgrade looping with restoring to previous windows version

I have attempted to upgrade to Windows 10 from Windows 8.1. It's looping with "restoring your previous version of Windows..." I had to put an external drive attached due to limited space on the internal hd when doing the upgrade. Any suggestions to
get out of this loop?

 

Windows is stuck at restoring previous version loop

Hi Milan,

Based on the details that you have shared, the restore to previous version loop may be due to corrupted boot file or operating system files. In order for us to provide the proper solution to your concern, we would like to request for additional details.

• What build and version of Windows 10 are you running?
• Have you made any recent changes or installed updates prior to the issue?
• Are you also getting an error code?

We hope to hear from you soon.