Windows 10: Windows 10 Safe Mode Keyboard or Mouse does not Work

Discus and support Windows 10 Safe Mode Keyboard or Mouse does not Work in Windows 10 Drivers and Hardware to solve the problem; My issue is my computer is stuck in scanning and repair drive mode. I am trying to bypass it by going into "Safe Mode" I am able to press "F Key" to... Discussion in 'Windows 10 Drivers and Hardware' started by TroyB19, Oct 12, 2018.

  1. TROYB19
    TroyB19 Win User

    Windows 10 Safe Mode Keyboard or Mouse does not Work


    My issue is my computer is stuck in scanning and repair drive mode.


    I am trying to bypass it by going into "Safe Mode" I am able to press "F Key" to get me get the computer into the screen that allows safe mode. But once I am in that screen my keyboard or mouse no longer work. So I am unable to boot up in "Safe Mode"


    I have replaced the keyboard and mouse with 3 different types. Including the original wired HP laptop and keyboard that came with it. But nothing works.


    Does anyone have any advice on this issue?

    :)
     
    TroyB19, Oct 12, 2018
    #1
  2. ANNE ROS
    Anne Ros Win User

    Mouse and keyboard won't work in safe mode

    Hi,

    Safe mode starts your Windows using minimal set of drivers to help troubleshoot issues on your computer. Rebooting your computer should change it back to normal boot. However, if you entered safe mode through msconfig, then you will need a keyboard to exit
    safe mode. If your keyboard is not working, then we suggest using an external keyboard and mouse to enable exiting the safe mode.

    Get back to us with the update so we can provide further assistance.
     
    Anne Ros, Oct 12, 2018
    #2
  3. CHE93
    Che93 Win User
    keyboard and mouse not working in safe mode

    Hi, my laptop is Asus A550L, my brother just update the windows to windows 10 creator, and after that the keyboard and mouse stop working, only working in bios mode, after reading some internet tips i manage to also boot into Advanced Startup Options. than
    after that i tried to boot to safe mode in case i can delete or reinstall the drivers, which fails.

    This is when the problem got worse, windows refuse to boot to safe mode, which then, i use command prompt to force it to boot safe mode. after reaching the safe mode, my mouse and keyboard stop working again, and i cant open the bios or the Advanced Startup
    Options (which can be accessed by f2/f8) again. Mistakes were made

    So my question is, how to at least make the windows bootable back to bios or Advanced Startup Options and also to fix the not working keyboard and mouse after the first problem is solved

    note that:

    - I CANNOT USE my keyboard and mouse external nor internal

    - This is a laptop that doesnt have ps2 port

    - I`ve tried many mouse and keyboard and it doesnt work

    p/s: sorry for my bad english
     
    Che93, Oct 12, 2018
    #3
  4. DALCHINA
    dalchina Win User

    Windows 10 Safe Mode Keyboard or Mouse does not Work

    dalchina, Oct 12, 2018
    #4
Thema:

Windows 10 Safe Mode Keyboard or Mouse does not Work

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