Windows 10: Windows 10 says that documents folder is a .sys file

Discus and support Windows 10 says that documents folder is a .sys file in Windows 10 Support to solve the problem; Hi I have two HDD drives - C (main drive) and D (storage) Drive C has windows 10 installed (upgrade from 7 today) and seems to be running OK... Discussion in 'Windows 10 Support' started by 3billy3, Feb 7, 2016.

  1. 3billy3 Win User

    Windows 10 says that documents folder is a .sys file


    Hi

    I have two HDD drives - C (main drive) and D (storage)
    Drive C has windows 10 installed (upgrade from 7 today) and seems to be running OK

    Prior to the Windows 10 install I had problems accessing the D drive drive so I booted from a Linux Mint disc in order to access my stuff on D, all went well and I created two folders with my stuff in them ready to access once I had upgraded to Windows 10.

    Installed Windows 10 on C drive, all working great, I can see both HDD, I can see and access both drives, I can access one folder on the D drive and see all my files inside but i can't access the other folder on the D drive named "documents" Windows 10 says it's a system (.sys file) and asks for an app to open it.

    Have I lost all my stuff in that folder or does anyone have any ideas?

    Any help would be much appreciated.

    TIA

    :)
     
    3billy3, Feb 7, 2016
    #1

  2. WINDOWS 10 UPDATE VERSION 1511, 10586 WILL NOT CONTINUE TO INSTALL.......

    SYSTEM LOG WINDOWS 10 ROCHELLE (file://ROCHELLE/Users/Richard/OneDrive/ONLINE%20DOCUMENTS/Documents/SYSTEM%20LOG%20WINDOWS%2010%20ROCHELLE)

    SYS EVENT LOG WINDOWS ROCHELLE (file://ROCHELLE/Users/Richard/OneDrive/ONLINE%20DOCUMENTS/Documents/SYS%20EVENT%20LOG%20WINDOWS%20ROCHELLE)
     
    RichardPickernell, Feb 7, 2016
    #2
  3. Driver Verifier Help

    It says product not detected, although i found those two .sys files in the windows/drivers folder if that helps?

    Thanks,

    Harry
     
    HarryTeague, Feb 7, 2016
    #3
  4. lx07 Win User

    Windows 10 says that documents folder is a .sys file

    Can you right click on this Documents, select properties and post a picture of the General tab and what is shown on advanced button of the security tab.(Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums).

    They should look something like this:


    Windows 10 says that documents folder is a .sys file [​IMG]



    Windows 10 says that documents folder is a .sys file [​IMG]


    .sys files are (mostly) drivers and this object can't be both a folder and a file - it must be one or the other.

    It would be good to see if it is a folder you aren't authorized to or something else.
     
    lx07, Feb 7, 2016
    #4
  5. 3billy3 Win User
    Thanks for the reply. Screenshots as requested

    Windows 10 says that documents folder is a .sys file [​IMG]


    Windows 10 says that documents folder is a .sys file [​IMG]
     
    3billy3, Feb 7, 2016
    #5
  6. Ztruker Win User
    Sounds like the System attribute may be set for the folder.
    Open a Elevated Command Prompt then enter attrib d:\Documents.
    If the S attribute is set, enter attrib -s D:\Documents. See if that fixes it.
     
    Ztruker, Feb 7, 2016
    #6
  7. 3billy3 Win User
    Thanks for the suggestion Ztrucker, there was an S attribute set and I have done as you suggested.

    Now, in explorer the Documents folder shows as a "file"???

    Windows 10 says that documents folder is a .sys file [​IMG]
     
    3billy3, Feb 7, 2016
    #7
  8. OldMike65 Win User

    Windows 10 says that documents folder is a .sys file

    Question why is your Documents folder on your D drive.....and it is also listed on your C drive.....can you access your doc folder on your C drive without any problems?
     
    OldMike65, Feb 7, 2016
    #8
  9. 3billy3 Win User
    The Documents folder on the D drive is just a folder that I created (before installing Windows 10) with a load of docs, photos etc in.
    The Documents folder on C is the usual Windows documents folder that's installed with Windows
     
    3billy3, Feb 7, 2016
    #9
  10. Ztruker Win User
    Can you access D:\documents from Linux or does it show as a file there as well?
     
    Ztruker, Feb 7, 2016
    #10
  11. OldMike65 Win User
    Well according to your last screen shot....it kinda looks empty...1kb <-- ??

    Even on your screen shot on msg #3 says size on disk 0 bytes.
     
    OldMike65, Feb 7, 2016
    #11
  12. 3billy3 Win User
    From Linux it shows as a shortcut that doesn't exist - I have to say that it looks like it really doesn't exist!
    But it is strange that the folder and files were there before I switched to Windows 10
     
    3billy3, Feb 7, 2016
    #12
  13. OldMike65 Win User

    Windows 10 says that documents folder is a .sys file

    If you made a image backup 1st, or before you upgraded, you will still have all those files. I have always made image backups before making any changes, or upgrades. Wish more people would do this, as it would save them a lot of problems.
     
    OldMike65, Feb 7, 2016
    #13
  14. lx07 Win User
    You could have a look in C:\Windows.old directory if you have one.

    I can't really imagine it would have moved things there but it is worth a look.
     
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Windows 10 says that documents folder is a .sys file

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