Windows 10: Windows 10 scanning issue with Sharp MX-M363N

Discus and support Windows 10 scanning issue with Sharp MX-M363N in Windows 10 Network and Sharing to solve the problem; We have a Sharp MX-M363N multi function copier/printer/scanner installed in our office which has a scan to network folder option available on it. For... Discussion in 'Windows 10 Network and Sharing' started by KeithBiegelmann, Jan 24, 2019.

  1. Windows 10 scanning issue with Sharp MX-M363N


    We have a Sharp MX-M363N multi function copier/printer/scanner installed in our office which has a scan to network folder option available on it. For the past three years, we have had no problem scanning to any computer in our office, Windows Vista through Windows 10 Home. We recently replaced two of our older computers with new Windows 10 Home machines and cannot get the Sharp to scan to folders on these new devices. What setting can be changed in Windows 10 to allow scanning to these new machines?

    :)
     
    KeithBiegelmann, Jan 24, 2019
    #1

  2. Windows 10 scanning issue with Sharp MX-M363N

    We have a Sharp MX-M363N multi function copier/printer/scanner installed in our office which has a scan to network folder option available on it. For the past three years, we have had no problem scanning to any computer in our office, Windows Vista through
    Windows 10 Home. We recently replaced two of our older computers with new Windows 10 Home machines and cannot get the Sharp to scan to folders on these new devices. What setting can be changed in Windows 10 to allow scanning to these new machines?
     
    KeithBiegelmann, Dec 16, 2019
    #2
  3. Windows 10 scanning issue with Sharp MX-M363N

    Thanks for the effort, but unfortunately that is not a solution to this problem. The full most up to date driver package was installed on the new computers. I believe the issue has something to do with the newer versions of Windows 10 these computers have.
     
    KeithBiegelmann, Dec 16, 2019
    #3
  4. Windows 10 scanning issue with Sharp MX-M363N

    Windows 10 scanning issue with Sharp MX-M363N

    Hello, KeithBiegelmann my name is Irisdiel and I am an independent advisor. I have found a probable solution that may help you with your issue. I recommend going to your printer settings and If you click the add printer or device button in 'hardware and
    sound' it should detect your multifunction device. click yes to use the existing driver, and the new device will show up and allow access to the scanner part of the device. I hope this helps and fixes your issue if it doesn't help then let me know and I will
    continue on trying to best assist you. Best regards- Irisidel H.
     
    Irisdiel H, Dec 16, 2019
    #4
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Windows 10 scanning issue with Sharp MX-M363N

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