Windows 10: Windows 10 Security update issue - update causes dual monitor functionality issues when I...

I remote into my computer at my work with Citrix. I have a dual monitor display at work and at home. It functions just fine until this security update was installed. It causes what I am thinking is some sort of refresh rate issue. When I move things back and forth between the screens you can't see the folder or window in the other screen until you touch the Citrix bar at the top.


When I uninstall the windows security update on my end, then everything works just fine. I have been uninstalling this update since I believe early 2020.

WIndows always forces me to eventually reinstall it. KB5000802


I am not the most tech savvy person and I would really appreciate any advise.


-thanks

:)

 

Windows 10 Dual Monitor issue

Hi Lisa,

For us to better assist you with your dual monitor issue in Windows 10, we'd like to know the following:

• Were there any changes made to your computer prior to this issue (Windows updates)?
  
• What troubleshooting steps have you tried to resolve this?
  

We're looking forward to your reply.

 

Windows 10 Update

Well just noticed a pretty large one pop up coming in at 914MB, seems it makes some pretty serous updates.

KB3172985
Cumulative update for Windows 10 Version 1511 and Windows Server 2016 Technical Preview 4: July 12, 2016

This security update includes improvements and fixes in the functionality of Windows 10 Version 1511 and Windows Server 2016 Technical Preview 4. It also resolves the following vulnerabilities in Windows:

• 3175677 MS16-094: Security update for secure boot: July 12, 2016
• 3174060 MS16-093: Security update for Adobe Flash Player: July 12, 2016
• 3171910 MS16-092: Security update for Windows Kernel: July 12, 2016
• 3170048 MS16-091: Security update for .Net Framework: July 12, 2016
• 3171481 MS16-090: Security update for Kernel Mode Drivers: July 12, 2016
• 3170050 MS16-089: Security update for Windows secure kernel mode: July 12, 2016
• 3170005 MS16-087: Security update for the Microsoft Print Spooler: July 12, 2016
• 3169999 MS16-085: Cumulative security update for Microsoft Edge: July 12, 2016
• 3169991 MS16-084: Cumulative security update for Internet Explorer: July 12, 2016

 

Windows 10 Anniversary Update Issues

I know you posted back in August and likely have it already, but this page is useful for those still looking to upgrade to 1607, you can choose to use the new ISO or use this page and download: Windows 10 update history

Ya some folks have issues and corruption/failed update issues here. I personally haven't had any issues with 1607 on any of my personal rigs or family rigs, but have seen plenty of customer/client PC's. But depending on what your issues really are beyond vague slowness and OpenGL broken I'd start with running an administrative command line and run SFC /Scannnow and see if that resolves any OS corruptions.

Might not hurt to check and verify if the Windows Update cache is corrupted...I've been seeing this issue more on 7 than 10, but I've seen it on both.

Windows Update - Additional resources - Windows Deployment
http://ccm.net/faq/2471-how-to-purge-the-windows-update-cache

Hopefully that will get you in the right direction to resolving issues.

I'd also recommend checking Event Log system logs to see if there's something causing major issues, also if your hard drive is busy, get into Resource Monitor and find out what's taking up those resources. Might not hurt to run a malware scan just in case something was on there and is kicked now and just happened to coincide with the Windows Updates you ran.

*Toast :toast: