Windows 10: Windows 10 setup error - "There was a problem running preinstall.cmd scripts."

Discus and support Windows 10 setup error - "There was a problem running preinstall.cmd scripts." in Windows 10 Installation and Upgrade to solve the problem; Hello All, We are in a domain network. We have Windows 10 installed with 1803 (OS Build 17134.590). We are trying to install 1809 in all machines. So... Discussion in 'Windows 10 Installation and Upgrade' started by NigamR, Apr 11, 2019.

  1. NIGAMR
    NigamR Win User

    Windows 10 setup error - "There was a problem running preinstall.cmd scripts."


    Hello All,


    We are in a domain network. We have Windows 10 installed with 1803 (OS Build 17134.590). We are trying to install 1809 in all machines. So far now we have 4 computers that are having this error. (Error code - 0xc19001e2)
    We are trying to install 1809 by using this link https://www.microsoft.com/en-us/software-download/windows10 with an administrative account.

    We tried below steps to resolve this error.

    --> Download ISO and manual install the updates using this link https://answers.microsoft.com/en-us...-4d1c-4c1e-996c-b248493d10e8?tm=1438499976622

    --> FIX windows corruption error with DISM and SFC Tools
    CMD Command - Dism.exe /Online /Cleanup-Image /Restorehealth
    CMD Command - sfc /scannow

    --> Ran Windows Update Troubleshooter

    Please see attached error message screenshot.


    Windows 10 setup error - "There was a problem running preinstall.cmd scripts." 0582cd4b-433f-4faa-8484-15cb4b250508?upload=true.png


    Any help would be appreciated.


    Regards,

    :)
     
    NigamR, Apr 11, 2019
    #1
  2. PHILLIP PIO
    Phillip Pio Win User

    'long running script' error

    Hi Sandi,

    The issue may occur due to setting configuration of your IE11. In order for us to assist you, please answer the questions below:

    • Were there any changes made prior to the issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest to check this thread:
    Message that website is not responding due to a long running script    . Look for Don Varnau answer. It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Apr 11, 2019
    #2
  3. PA BEAR - MS MVP
    PA Bear - MS MVP Win User
    long running script error on IE11

    what long running script error?

    Cite:

     
    PA Bear - MS MVP, Apr 11, 2019
    #3
  4. RONALENE MAT
    Ronalene Mat Win User

    Windows 10 setup error - "There was a problem running preinstall.cmd scripts."

    long running script in email account

    Hi,

    The long-running script error usually occurs when there are issues with Internet Explorer.

    To resolve your concern, we suggest turning off the scripting debugger in Internet Explorer 11. Please follow these steps:

    • Open Internet Explorer.
    • Click the Settings icon at the top-right corner, then select Internet Options.
    • On the Advanced tab, uncheck Disable script debugging (Internet Explorer) and
      Disable script debugging (Other).
    • Click Apply, then OK.

    Once done, check if the issue will still persist.

    Update us with the outcome so we can provide further assistance.
     
    Ronalene Mat, Apr 11, 2019
    #4
Thema:

Windows 10 setup error - "There was a problem running preinstall.cmd scripts."

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