Windows 10: Windows 10 shutdown/restart issue

Discus and support Windows 10 shutdown/restart issue in Windows 10 Performance & Maintenance to solve the problem; Since last week, my windows is not able to shutdown/restart/hibernate or sleep. Every time I select any of these options, the screen goes black and... Discussion in 'Windows 10 Performance & Maintenance' started by ArpitPrakash1, Aug 29, 2020.

  1. Windows 10 shutdown/restart issue


    Since last week, my windows is not able to shutdown/restart/hibernate or sleep. Every time I select any of these options, the screen goes black and nothing happens. The keyboard still reacts.I updated to the Windows 10 version 1004 yesterday, still no change. I have also tried disabling fast startup and other commonly suggested steps available on the internet. Please help

    :)
     
    ArpitPrakash1, Aug 29, 2020
    #1
  2. little cat, Aug 29, 2020
    #2
  3. grandekid Win User
    Windows 10 pro will not shutdown or restart. Gets stuck

    I tried to shutdown and restart my pc but both times they STUCK! I left it for 15 minutes and still had to force shutdown
     
    grandekid, Aug 29, 2020
    #3
  4. Windows 10 shutdown/restart issue

    Shutdown restart switch has stopped working in Windows 10

    Hi Mike,

    Thank you for posting on Microsoft Community. I will certainly help you with this.

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • What happens when you press Shutdown/restart (power) button?
    If notebook is in off condition, I suggest you to connect your notebook with power cable and allow it to charge and then try to press the power button and check if issue is solved.

    If you’re notebook is in ON condition, I suggest you to set “Choose what the power button do” to Shutdown and check if it helps. To do so kindly follow the below given steps:

    • Press Windows key + X key and click on
      Control Panel.
    • Under all Control Panel items select Power Option.
    • Click or tab on Choose what the Power button does
      in left panel
    • Select Shutdown under “When I press power button” and click on
      Save Changes.
    Check if this resolves the issue.

    Hope this information helps. Post back with updated issue details for further help.

    Thank you.
     
    Parth P Patel, Aug 29, 2020
    #4
Thema:

Windows 10 shutdown/restart issue

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