Windows 10: Windows 10 shuts down in stead of going to sleep or hibernating when asked to.

Discus and support Windows 10 shuts down in stead of going to sleep or hibernating when asked to. in Windows 10 Performance & Maintenance to solve the problem; After a major update at in September (to version 1903) the laptop refuses to go to sleep or hibernate. It turns it self off instead. I have tried... Discussion in 'Windows 10 Performance & Maintenance' started by ofosaui, Nov 17, 2019.

  1. ofosaui Win User

    Windows 10 shuts down in stead of going to sleep or hibernating when asked to.


    After a major update at in September (to version 1903) the laptop refuses to go to sleep or hibernate. It turns it self off instead.

    I have tried every possible solution I have found on various forums and sites, nothing has helped.


    I have tried:

    - Updating windows (v. 1909).

    No issue before updating to version 1903.



    - Changing the power plan/checking that the power settings allows Sleep.

    Turning off hybrid sleep

    Turned off fast start up


    - Reset power plans to default settings-


    - Troubleshoot power settings

    - Checked that Power Saving Mode is enabled in BIOS.


    - Update Intel Management Engine Interface (IMEI) driver. (now driver version is: 11.7.0.1045)

    Also tried to rollback to a previous version of this driver

    Nothing has worked.

    Does anyone know of any other methods that can fix the issue?

    :)
     
    ofosaui, Nov 17, 2019
    #1
  2. claylomax Win User

    Shutting down, hibernating, or sleeping?

    Speaking of ... I just built a new PC with an AMD Kaveri and Windows 7 64 and the option sleep is greyed out, I get shut down and hibernate; it's funny, on my PC (see specs) I get sleep and shut down not hibernate. I tried the bios but I'm clueless. Any ideas?
     
    claylomax, Nov 17, 2019
    #2
  3. Aquinus Win User
    Shutting down, hibernating, or sleeping?

    When sleep is grayed out it probably means that you're missing a driver required to do it or rather a device is incapable of going to sleep, but more often than not it's drivers that haven't been installed. I would make sure you're not missing any chipset or something.
     
    Aquinus, Nov 17, 2019
    #3
  4. 95Viper Win User

    Windows 10 shuts down in stead of going to sleep or hibernating when asked to.

    Shutting down, hibernating, or sleeping?

    You may have a device that is not compatiable with sleep states or it could be a driver causing it... like this one ( Sleep Option greyed out ), that was caused by a generic display driver.

    Make sure all your drivers are up to date and all drivers are installed.
    Look in device manager, see if there are any devices that are generic or unknown.

    And, here is an explanation of the BIOS ACPI settings --> Difference between S1 (POS) and S3 (STR) standby mode in BIOS?

    You might want to start a thread, if you want to get into fixing it.
     
    95Viper, Nov 17, 2019
    #4
Thema:

Windows 10 shuts down in stead of going to sleep or hibernating when asked to.

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