Windows 10: Windows 10 shuts down out of the blue while hardware still on

Discus and support Windows 10 shuts down out of the blue while hardware still on in Windows 10 Performance & Maintenance to solve the problem; Hey guys, *Smile Well, since a few months ago, I've been encoutering a problem with Windows 10 (64bit). While I'm doing stuff at my desktop (browsing,... Discussion in 'Windows 10 Performance & Maintenance' started by Manosman, Jun 13, 2019 at 5:17 AM.

  1. Manosman Win User

    Windows 10 shuts down out of the blue while hardware still on


    Hey guys, *Smile

    Well, since a few months ago, I've been encoutering a problem with Windows 10 (64bit). While I'm doing stuff at my desktop (browsing, using Word, etc.), the OS just shuts down.

    Now here's the thing, the computer doesn't shut down, only the OS. In other words, while the peripherals close (mouse, monitors, keyboard, etc.), the case is still active. The fans are going, the rgb are going, like nothing changed there. However, even though the case is active, when I fix it, the OS says that there was a problem since it closed abnormally. Which is another indication that it's a software problem.

    The way I fix it when it happens, is that I close my computer (using the case button) and I then unplugg everything (I only leave a monitor plugged in). Then I turn the pc back on and it works. Then I simply plug the rest of the peripherals in and done.

    The thing is, it happens every day and at some times where I work on my computer, so it's getting annoying. I've also tried tons of things to fix it, but nothing.

    You can see my specs in my profile, but I should also note a few things:
    1. The pc temp is better than normal, so there's no overheating.
    2. The HDDs are 100% healthy.
    3. The pc was scanned by Windows Defender and Malwarebytes and nothing was found (I do that regularly).
    4. The pc gets regural cleanups when it comes to software.
    5. I clean my pc as regural as I can from dusk and such.
    6. I checked the hardware myself and I also had a friend checked it out, but we both found nothing wrong.
    7. I turned "Fast Startup" off, just in case that was the problem, but nothing changed.
    8. All drivers are up to date and I have everything updated in general.
    9. I tried to see if something changes with one monitor instead of two, but nothing changed.
    10. I've also used the troubleshooter, but it found nothing.
    11. The cmd scan also found nothing.
    12. I don't use Sleep Mode or any of that.

    I'd really need some help, since I'm really clueless on how to fix this... If you need any more info or want to ask me something regarding this, feel free to do so. *Smile

    I'm really looking forward for your answer! *Biggrin

    :)
     

  2. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
  3. Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Jun 13, 2019 at 5:18 AM
    #3
  4. Windows 10 shuts down out of the blue while hardware still on

    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jun 13, 2019 at 5:18 AM
    #4
Thema:

Windows 10 shuts down out of the blue while hardware still on

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