Windows 10: windows 10 sounds not working properly

Discus and support windows 10 sounds not working properly in Windows 10 Customization to solve the problem; Hello, I've upgraded my PC to windows 10 and sounds are not working properly. I can hear the sounds on headphone but not very clear. I barely hear if... Discussion in 'Windows 10 Customization' started by SKYAZS, May 7, 2019.

  1. SKYAZS Win User

    windows 10 sounds not working properly


    Hello,


    I've upgraded my PC to windows 10 and sounds are not working properly. I can hear the sounds on headphone but not very clear. I barely hear if someone speaks and a lot of noise and the voice is distorted. I do not have built-in speakers in my machine. Volume is ok and can be increased or decreased. I've replaced the headphone and no luck.


    I've done all troubleshooting tips given in Microsoft forums such as re-installation of drivers, change sound settings on control panel, etc.. and no luck. Hence I bought a SoundBlaster card and installed. It has Win10 drivers. Unfortunately it gives the same issue.


    Surprisingly If I plugged a Win7 HDD and boot the PC (instead of Win10), sounds work fine without any issue.


    Can someone please advise me how to resolve this issue?

    :)
     
    SKYAZS, May 7, 2019
    #1

  2. Sound driver is not working properly

    Hello Jeff,


    Thank you for posting your query in Microsoft Community.

    What is the make and model the computer?

    Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

    I request you to follow the below steps:

    Step 1: Uninstall the Sound card Drivers

    a. Press “Windows Logo” + “X” keys on the keyboard.
    b. Click on “Device Manager” from that list.
    c. Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
    from the computer.
    d. Follow the on-screen instructions to complete it and the restart the computer if prompted.

    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.
    Update Driver Software from the Manufacturer’s website.


    Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

    I also request you to follow the below article:

    http://windows.microsoft.com/en-US/...4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    (Steps follows for Windows 10 also)

    Thank you.
     
    Amit(Kumar), May 7, 2019
    #2
  3. sound not working

    Hello Austin,

    Thank you for posting your query in Microsoft Community.

    Method 1:

    Hardware Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the playing Audio troubleshooter.

    Method 2:

    Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

    I request you to follow the below steps:

    Step 1: Uninstall the Sound card Drivers

    • Press “Windows Logo” + “X” keys on the keyboard.
    • Click on “Device Manager” from that list.
    • Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
      remove the corrupted drivers from the computer.
    • Follow the on-screen instructions to complete it and the restart the computer if prompted.

    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website.

    Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), May 7, 2019
    #3
  4. windows 10 sounds not working properly

    Sound is not working in Windows 10

    Hello Matt,

    Thank you for posting your query in Microsoft Community.

    We do understand your concern and we will be happy to help you regarding this.

    Please answer the below questions:

    • Since when are you facing this issue?
    • Did you make any recent hardware/software changes?
    • Did you try to check if you are able to hear sound when you use headset?

    I request you to try the below methods:

    Method 1:

    Hardware Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the playing Audio troubleshooter.

    Method 2:

    Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

    I request you to follow the below steps:

    Step 1: Uninstall the Sound card Drivers

    • Press “Windows Logo” + “X” keys on the keyboard.
    • Click on “Device Manager” from that list.
    • Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
      remove the corrupted drivers from the computer.
    • Follow the on-screen instructions to complete it and the restart the computer if prompted.
    • After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website.

    Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

    I also request you to follow the below article:

    Fix sound problems

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), May 7, 2019
    #4
Thema:

windows 10 sounds not working properly

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