Windows 10: Windows 10 stops working after first restart

Discus and support Windows 10 stops working after first restart in Windows 10 Support to solve the problem; Hi all, I have tried this 3 times now and it's always the same. I am at my wits end so any help is very welcome. I do a clean install from a DVD... Discussion in 'Windows 10 Support' started by nkomp18, Sep 8, 2015.

  1. nkomp18 Win User

    Windows 10 stops working after first restart


    Hi all,

    I have tried this 3 times now and it's always the same. I am at my wits end so any help is very welcome.

    I do a clean install from a DVD ISO and Windows 10 seems to work fine. At this point I can use the Windows for as long as I want, installing programs, customising it etc without any issues.

    Then, when I try to restart or shut down, it hangs for a while and then I get the blue screen of death with the message: driver_power_state_failure and then my windows is completely broken. It goes into Automatic repair and from there all options don't work.

    If I reinstall after formatting it's again the same story. I can use windows only until the first reboot.

    There are no memory dump files, I already tried to find them and it doesn't create any. However, I found other log files and I can see that while I use windows it downloads around 10 updates and I suspect one of those to cause the problem when it gets applied during a restart.

    Is this a known problem? I read some articles about Microsoft releasing updates earlier in August that wreck windows 10 but I thought they would have fixed those by now? I am tempted to try again but immediately disabling all automatic updates, but I'd rather find an actual solution that do that...

    Any ideas are very welcome

    :)
     
    nkomp18, Sep 8, 2015
    #1
  2. nkomp18 Win User

    Windows 10 stops working after first restart

    Hi all,

    I have tried this 3 times now and it's always the same. I am at my wits end so any help is very welcome.

    I do a clean install from a DVD ISO and Windows 10 seems to work fine. At this point I can use the Windows for as long as I want, installing programs, customising it etc without any issues.

    Then, when I try to restart or shut down, it hangs for a while and then I get the blue screen of death with the message: driver_power_state_failure and then my windows is completely broken. It goes into Automatic repair and from there all options don't work.

    If I reinstall after formatting it's again the same story. I can use windows only until the first reboot.

    There are no memory dump files, I already tried to find them and it doesn't create any. However, I found other log files and I can see that while I use windows it downloads around 10 updates and I suspect one of those to cause the problem when it gets applied
    during a restart.

    Is this a known problem? I read some articles about Microsoft releasing updates earlier in August that wreck windows 10 but I thought they would have fixed those by now? I am tempted to try again but immediately disabling all automatic updates, but I'd rather
    find an actual solution that do that because after I put important files ontot he computer I will be unable to risk re-enabling the updates ever again...

    Any ideas are very welcome
     
    nkomp18, Sep 8, 2015
    #2
  3. nkomp18 Win User
    Windows 10 stops working after first restart

    Yes, my scenario is

    Blue screen after update is installed which does not allow me to access the Desktop.

    The solution is to prevent Windows Update from downloading that driver that causes the problem.

    Is Microsoft thinking about perhaps REMOVING that automatic update that ruins the computer?

    Is there going to be a fix at some point, or is the general idea that we keep Windows update disabled forever?
     
    nkomp18, Sep 8, 2015
    #3
  4. bro67 Win User

    Windows 10 stops working after first restart

    In your previous request, the problem was resolved. If you have installed the factory image of Windows 8 from the set of Recovery discs you made (I hope that you did). You should be able to do a Upgrade from within Windows 8.1, by using the DVD or a USB recovery, if you downloaded the image creator from Windows 10 ISO It should be the 64 bit version.

    Go through the info on how to upgrade at http://www.dell.com/support/contents...s-10?ref=win10

    Personally I would just call Dell and order their version of Windows 10 for your machine. If they do, it should not be that much to have them ship the Dell OEM with Drivers DVD's.
     
    bro67, Sep 8, 2015
    #4
  5. nkomp18 Win User
    I don't have a problem installing Windows 10. They install just fine and they run just fine.

    As per my post, the problem occurs after Windows 10 automatically downloads updates in the background. Restarting the machine breaks my laptop when those updates are installed.

    That is my problem
     
    nkomp18, Apr 4, 2018
    #5
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Windows 10 stops working after first restart

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