Windows 10: Windows 10 Store and Xbox app preventing login

Discus and support Windows 10 Store and Xbox app preventing login in Microsoft Windows 10 Store to solve the problem; Well, I've got a good question today! I have a laptop that I completely wiped and installed a fresh, official installation of windows 10. I logged... Discussion in 'Microsoft Windows 10 Store' started by Sam Gesiah575, May 3, 2019.

  1. SAM GESIAH575
    Sam Gesiah575 Win User

    Windows 10 Store and Xbox app preventing login


    Well, I've got a good question today!

    I have a laptop that I completely wiped and installed a fresh, official installation of windows 10. I logged into the Microsoft store just fine the first time and downloaded whatever apps I wanted. Then when the computer is restarted I am logged out. When I put in my password it responds with "We have encountered and error, please try again later" with no code.

    I made a partition and installed a second instanced of windows 10 on the computer to test this again. The first time I am logged in, it works fine. When I try again-logged out.


    What this tells me is that there is a problem with the way 10 works with this piece of hardware.

    I have reset the store, done sfc scannow etc.

    I have tried multiple accounts.

    My accounts work fine on my main computer.

    This applies to both xbox app and Microsoft store.

    I have not seen much on any forums about this so I figured I'd ask since support hasn't been much help.

    Any ideas or info is appreciated!

    -Sam

    :)
     
    Sam Gesiah575, May 3, 2019
    #1
  2. PREETI PATEL
    Preeti Patel Win User

    Can't Login to Store/Xbox/

    Hi Spacegizmo,


    Welcome to Microsoft Community.



    I appreciate your interest on windows 10.

    I understand the inconvenience you faced. Don’t worry about this issue. We will definitely help you to resolve this issue.


    As I understand from your information you are not able login in windows store as well in Xbox.

    I would suggest you to run windows apps troubleshooter to resolve windows store issue.

    Follow the steps.


    • Go to control panel and select troubleshooting then in top left corner of your screen select view all.

    • Click on windows store app and click on it and run it.


    To resolve Xbox issue I would suggest you to post your query in Xbox forum. We have dedicated team which deals with all these kinds of issues.



    Follow the link:

    http://support.xbox.com/en-GB/browse/my-account


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



    Thanks.
     
    Preeti Patel, May 3, 2019
    #2
  3. 95VIPER
    95Viper Win User
    Windows Store 10 cents deals

    Change your region for Windows Store
     
    95Viper, May 3, 2019
    #3
  4. BRINK
    Brink Win User

    Windows 10 Store and Xbox app preventing login

    New Xbox beta app update available for Windows 10


    Source: Xbox (beta) app - Windows Store
     
    Brink, May 3, 2019
    #4
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Windows 10 Store and Xbox app preventing login

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