Windows 10: Windows 10 Store and Xbox app preventing login

Discus and support Windows 10 Store and Xbox app preventing login in Microsoft Windows 10 Store to solve the problem; Well, I've got a good question today! I have a laptop that I completely wiped and installed a fresh, official installation of windows 10. I logged... Discussion in 'Microsoft Windows 10 Store' started by Sam Gesiah575, May 3, 2019.

  1. Windows 10 Store and Xbox app preventing login


    Well, I've got a good question today!

    I have a laptop that I completely wiped and installed a fresh, official installation of windows 10. I logged into the Microsoft store just fine the first time and downloaded whatever apps I wanted. Then when the computer is restarted I am logged out. When I put in my password it responds with "We have encountered and error, please try again later" with no code.

    I made a partition and installed a second instanced of windows 10 on the computer to test this again. The first time I am logged in, it works fine. When I try again-logged out.


    What this tells me is that there is a problem with the way 10 works with this piece of hardware.

    I have reset the store, done sfc scannow etc.

    I have tried multiple accounts.

    My accounts work fine on my main computer.

    This applies to both xbox app and Microsoft store.

    I have not seen much on any forums about this so I figured I'd ask since support hasn't been much help.

    Any ideas or info is appreciated!

    -Sam

    :)
     
    Sam Gesiah575, May 3, 2019
    #1

  2. Can't Login to Store/Xbox/

    Hi Spacegizmo,


    Welcome to Microsoft Community.



    I appreciate your interest on windows 10.

    I understand the inconvenience you faced. Don’t worry about this issue. We will definitely help you to resolve this issue.


    As I understand from your information you are not able login in windows store as well in Xbox.

    I would suggest you to run windows apps troubleshooter to resolve windows store issue.

    Follow the steps.


    • Go to control panel and select troubleshooting then in top left corner of your screen select view all.

    • Click on windows store app and click on it and run it.


    To resolve Xbox issue I would suggest you to post your query in Xbox forum. We have dedicated team which deals with all these kinds of issues.



    Follow the link:

    http://support.xbox.com/en-GB/browse/my-account


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



    Thanks.
     
    Preeti Patel, May 3, 2019
    #2
  3. 95Viper Win User
    Windows Store 10 cents deals

    Change your region for Windows Store
     
    95Viper, May 3, 2019
    #3
  4. Brink Win User

    Windows 10 Store and Xbox app preventing login

    New Xbox beta app update available for Windows 10


    Source: Xbox (beta) app - Windows Store
     
    Brink, May 3, 2019
    #4
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Windows 10 Store and Xbox app preventing login

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