Windows 10: Windows 10 - Stuck at Black Screen After Factory Reset

Discus and support Windows 10 - Stuck at Black Screen After Factory Reset in Windows 10 Installation and Upgrade to solve the problem; So, earlier today I did a full reset of my PC. It's still fairly new but I wanted to clear everything off and start fresh. I was expecting it to take a... Discussion in 'Windows 10 Installation and Upgrade' started by Molly1883, Aug 10, 2019.

  1. Molly1883 Win User

    Windows 10 - Stuck at Black Screen After Factory Reset


    So, earlier today I did a full reset of my PC. It's still fairly new but I wanted to clear everything off and start fresh. I was expecting it to take a few hours since I have 2TB but it's been about 16 now and it's still showing up as a black screen with my monitor saying "No Signal" as if the PC isn't putting out any display at all. Not even a windows loading screen or anything. I tried turning it off and on with the power button and the PC case itself lights up and it's audibly on but I still get nothing on my display. I don't know what to do since I can't access my curser at all. It's just sitting there like a vegetable sucking electricity out of the power socket but not giving me anything to work with.


    Any advice at all would be much appreciated. My next step is to just unplug, let it cool down for an hour or so, and then see if I get some kind of display. I don't want to interrupt the reset unless absolutely necessary.

    :)
     
    Molly1883, Aug 10, 2019
    #1

  2. Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Aug 10, 2019
    #2
  3. Windows 10 - Resetting normally up to 25% and then Black screen.

    Hi Maki,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in system settings.



    To assist you to better, please provided us the information below:

    • When you say that "it needs more time or it stuck somehow", what is the current status of the issue? Is the computer still stuck at black screen or in process of resetting the computer?


    If the computer in process of resetting, then I suggest you to wait for some time.



    I suggest you to refer to the suggestion provided in the Microsoft Help Article about black screen issues and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on issue with black screen, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Aug 10, 2019
    #3
  4. Windows 10 - Stuck at Black Screen After Factory Reset

    Kenneth Mon, Aug 10, 2019
    #4
Thema:

Windows 10 - Stuck at Black Screen After Factory Reset

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